Reviews
My recent purchase @Covert was just as smooth as it was...
My recent purchase @Covert was just as smooth as it was the first time. Chris Tropiano’s communication and honesty were consistent with the first purchase, which is the reason I went to him directly this time around. The level of service that Chris has provided is 2nd to none. I don’t even live in Austin and yet Chris has made this transaction more stress free, than it would have been with any of my local dealers. My cars are so much more enjoyable to drive because the customer experience was so enjoyable. I highly recommend anyone looking for a preowned vehicle to reach out to Chris @Covert, whether you live in the area or not. Thanks Again Chris!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely the BEST buying experience! I was a bit...
Absolutely the BEST buying experience! I was a bit indecisive on what I wanted and it had been years since purchasing a vehicle. A close friend highly recommended contacting Corey at Covert Cadillac and am so grateful I had the pleasure of working with him. He went above and beyond searching for just the right vehicle (and stayed well after they closed to make sure I was taken care of). He listened (really listened) to my needs and wants while providing guidance on various makes and models for reliability, durability land comfort on a low mileage, used vehicle. He is extremely knowledgeable, patient, personable, sincere and trustworthy. I never felt pressured and in fact he sincerely cared about finding the perfect car for me. Thank you Corey for your patience, attentiveness and making the exploration and decision making process quick, easy, comfortable and fun! Working with Jerry in the Finance Department was also a pleasure, providing a caring and trusting atmosphere. He truly put efforts into helping me understand all financial aspects and was able to help me stay within budget. I love love my Nissan Rogue SV! Covert Cadillac is definitely First Class - they provide a 5 Star customer experience. I highly recommend Corey to everyone for their next purchase. I will purchase my future vehicles ONLY from Covert Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is a first-rate dealership, and Chris Tropiano is an...
This is a first-rate dealership, and Chris Tropiano is an excellent salesperson. He is extremely knowledgeable about every detail of the 2019 CTS we bought, even going out in the rain to explain technology unfamiliar to us. This is the third car we've bought from Chris, and we will be back when we want another one.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We needed to buy a new car, our service manager...
We needed to buy a new car, our service manager recommended Cory Rutherford to us and I’m so glad he did. Cory has a way of making you feel like you are the only person that matters. He led us to the PERFECT car for us. Not the most exspensive, just the best for our needs. He was extremely patient and answered every question. This was our third purchase at Covert and it won’t be our last. I know Cory will always give us an anxiety free experience and I know that anyone I send to him will be treated the same way.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carlos Gallardo is Awesome!
Awesome customer service! Everyone was polite and friendly from start to finish. They have nice accommodations for the down time between paperwork and all of that stuff. Carlos Gallardo made things simple, was not pushy, an absolute pleasure to work with! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We set high expectations for ourselves so it's gratifying to see you had a positive experience with Carlos. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
Carlos Gallardo was an absolute pleasure to work with!...
Carlos Gallardo was an absolute pleasure to work with! Great friendly crew and very knowledgeable. Beautiful cars and they had me in and out, signed documents and on the road in no time! Super great to work with! Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Experience!!!
Cory Rutherford is a true professional, he went above and beyond to make the experience of purchasing my CT6, very pleasant and seamless. Relaxed atmosphere, friendly staff and no pressure tactics. Covert Cadillac is lucky to have Cory and if you are in the market for a vehicle, I would highly recommend working with him and his support team. Armen in Finance, was also very easy to work with, to iron out all the options and details, to get the financing complete. Great Job!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Experience!
Cory at Covert Cadillac is hands-down top notch. He is kind, caring and listens to understand your needs. The service received from everyone involved with my purchase is something Covert should be proud of. I highly recommend Cory and Covert without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Salesperson
Covert Cadillac Sales Representative Cory Rutherford sold me a XTS Vsport two weeks ago. The vehicle is wonderful beyond belief and so is the personal touch service that Cory provided. There is not room here to explain how hard he worked to make this my most satisfying purchase experience EVER! He listened carefully to my wants and needs and met every one of them without any hassle at all. Since the sale he made several calls to me to ask if there is anything he could do to help me enjoy and understand the vehicle and experience, any more than he already has done. Definitely he is a professional who cares. If you need a vehicle you will have to look long and hard to find someone as nice and knowledgeable as Cory. Covert Cadillac is a world class auto dealership and Cory represents them well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience overall. Brad Elliott and team was...
Great experience overall. Brad Elliott and team was nothing but professional. I fully recommend Cory Rutherford to help you with any car purchase. Straight forward and very knowledgeable regarding the car purchasing experience from start to finish. Very impressive experience. I will be back. Thank you covert.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car