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Covert Cadillac

(1,564 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

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Our experience with Covert Cadillac was outstanding!...

Our experience with Covert Cadillac was outstanding! Great customer service. Our sales professional, Cory Rutherford, was exactly that - a professional. There was no pressure, no rush or hassles, even with financing. We purchased a wonderful BMW and a great price. We will definitely return in the future. Thanks Covert!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2nd chance meets expectations.

The first go around with the Covert Family in 2018 was not so smooth running to say the least. well not the purchasing part more of the service in one of their used dealership. but when I got rear-ended in December right before Christmas I called Covert to see my options after my car was declared a Total loss.I asked For Jerry Duran since I had worked with him last time along with Gary Fitzpatrick, he was an extreme help reassured me everything would be okay and we would figure things out. He asked me since with the accident if I was going to be in the market for a new vehicle which of course I was, he advised me that Cory Rutherford would be in contact with me well he called me shortly after to ask what kind of vehicles and features I was looking for. Shortly after we hung up he sent me a text with his information and he was on his way to search for a vehicle for me. Cory is AMAZING! He is patient kind and great at what he does. I was so indecisive on what kind of vehicle i was really looking for but not once did you see Cory get annoyed or frustrated with me even though I had about 4 Cars parked in the front for me. lol! He was in between other customers and I and not once did he make a mean or weird face towards my family and I or anybody else. He was a tremendous help and blessing! We had our 2 yr old with us through this whole process from 1pm-6pm and the patience with us was amazing. I would recommend Cory 1000 times to anybody, And when we are ready to trade in our new baby to us for an even Newer one we will be sure to come to Cory! Thank you for the amazing Service Covert and helping me not freak out as bad! Thank you for all that yall did for me Cory Jerry and Gary!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris was great! He was professional yet very personable...

Chris was great! He was professional yet very personable as well! He was attentive to our concerns and addressed them as if they were his own. We were highly satisfied with Chris' service, as well as everyone else we worked with at Covert Cadillac!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris was exceptionally professional and in tune with my...

Chris was exceptionally professional and in tune with my concerns and needs associated with purchasing a pre-owned vehicle sight unseen. For that, I am very appreciative and impressed. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The way car buying is supposed to be!

I have bought many cars and trucks in the past, have dealt with many people, Brian "The Hawaiian" was the best by far. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Extremely helpful and Excellent Service!

My wife and I were looking for a new to us Yukon Denali. We live out of state but were looking in central Texas for a clean vehicle that had never been near the ocean or snow. Chris was extremely helpful and accommodating to our unique situation and did everything he could to make the deal easy and seamless. Great communication the entire time. When the vehicle arrived to us in North Carolina with a headlight that was not working correctly he worked with the dealership here to get it fixed. My family has bought over 20 vehicles from Covert family of dealerships in the last 20 years and will definitely start there for our future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Cory for a smooth process! You made our...

Thank you Cory for a smooth process! You made our experience great. I would recommend anyone to visit when looking for a pre owned vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Certified Preowned sale

I hate car shopping. For me, it’s a long boring process. But Jeffrey Smith made my purchase of a 2019 Cadillac easy and painless! Thank you very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best experience I've had getting a car. Very friendly and...

Best experience I've had getting a car. Very friendly and informative, the whole process was so smooth. Shout out to Cory who made the whole thing so easy, I'll be a repeat customer for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the experience car buyers want... trust me

I have been an avid fan of Jeep Grand Cherokee vehicles for the past 7-9 years. I decided that it was time to let go of the SRT addiction and move to something more reliable and more in line with my current needs. I have worked in automotive technology for 10+ years and have purchased vehicles from online used retailers because I am firm believer that experience and service are the most important drivers for me. I was skeptical at first, but after working Jorge in Sales and Jerry in Finance, this was by far THE BEST BUYING EXPERIENCE I HAVE EVER HAD! No hassling, I found a good deal and best yet, they delivered my car to my front door. That's what it's all about! If there is any concern about vehicles and needing to put your hands and eyes on it before you drive, my recommendation is that you should narrow down your search because the dealers now offer so much information about what you are buying. Within 2 hours I knew all the differences between the XT6 FWD, AWD Premium and Sport packages. Here is an insider clue... the vehicles that dealerships sell are fantastic quality and manufacturers are building quality product. The only thing I recommend to you and other dealers... market the convenience of what consumers want. Easy financing and at home delivery. GREAT JOB!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.