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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Long Time Infiniti Patron

I have been an Infiniti patron for over 20 years and am on my 6th vehicle. The superior vehicle and driving experience are coupled with fantastic customer service and professionalism. Shelby is always kind, courteous and prompt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My experience was very good

My experience was good. I called Shelby and I was actually able to get an appointment the same day. The customer lounge was comfortable and everything went smoothly. If I did complain about something it'd have to be about the fuel injection hose that's been recalled but hasn't been taken care of because of rust on the car. But if there was no recall the rust would be an issue I'd need to pay for. Other than that my visit for an oil change went very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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DON'T GO TO ANY OTHER INFINITI DEALER IN AZ!!!!!

Lon just left our home after taking the time to thoroughly assist us with setting up our new Infiniti! He was EXTREMELY thorough in setting up our infiniti portal on our computer and explaining how to utilize it to meet our specific needs. We asked a lot of questions...of all kinds...and Lon very graciously took the time to answer every question. He has a pride in Infiniti that is infectious. We then spent time reviewing the features in the vehicle and it was extremely beneficial and helped us get comfortable with our new car. Lon's expertise of Infiniti and his professionalism should be emulated. He set up our appointment and arrived on time and took our call in the evening hours when we had to reach him after arriving from work late. THANK YOU LON!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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WOW!!

Lon and the team at Camelback Infiniti were the epitome of professional in every aspect of our new car purchase. Their knowledge and enthusiasm about the new Infiniti products was infectious and helped steer us towards our Q50s over many other luxury choices. We love our new vehicle and couldn't be more satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Don't waste your time going anywhere else!

We dealt with Lon Williams. He was courteous, professional and played no games. The entire process was a quick and painless experience. Shopping for a vehicle is one of our least favorite things to do, but this was by far the best experience we have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent buying experience

Lon and his team were nothing short of amazing. This is the best new car buying experience I have ever had. The professionalism and knowledge of the staff at Infiniti on Camelback helped to make our final decision over many other luxury brands. I will be returning to them for our next new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service---Shelby

Shelby and the team are the best! Infinity Camelback does a great job and are very responsive. I will always choose them to handle service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Customer Service

I live over 25 miles from this dealership and make the trip to this particular dealership due to their outstanding customer service and professionalism. I would recommend Infinity on Camelback to anyone. Greg Hauser

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Aftercare

Second time with camelback infinity and again very pleased. Camelback Infinity, Lon Williams, is a hit. Lon has been so wonderful and patient with us on both occasions. If I was in sales I would try and steal this employee from you as he is awesome. Again thanks for your guys service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Camelback Infinity

Lon Williams is the man. Great service. I will buy again from this dealership. In and out with no hassles or games.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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