Reviews
Long Time Infiniti Patron
I have been an Infiniti patron for over 20 years and am on my 6th vehicle. The superior vehicle and driving experience are coupled with fantastic customer service and professionalism. Shelby is always kind, courteous and prompt.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My experience was very good
My experience was good. I called Shelby and I was actually able to get an appointment the same day. The customer lounge was comfortable and everything went smoothly. If I did complain about something it'd have to be about the fuel injection hose that's been recalled but hasn't been taken care of because of rust on the car. But if there was no recall the rust would be an issue I'd need to pay for. Other than that my visit for an oil change went very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DON'T GO TO ANY OTHER INFINITI DEALER IN AZ!!!!!
Lon just left our home after taking the time to thoroughly assist us with setting up our new Infiniti! He was EXTREMELY thorough in setting up our infiniti portal on our computer and explaining how to utilize it to meet our specific needs. We asked a lot of questions...of all kinds...and Lon very graciously took the time to answer every question. He has a pride in Infiniti that is infectious. We then spent time reviewing the features in the vehicle and it was extremely beneficial and helped us get comfortable with our new car. Lon's expertise of Infiniti and his professionalism should be emulated. He set up our appointment and arrived on time and took our call in the evening hours when we had to reach him after arriving from work late. THANK YOU LON!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WOW!!
Lon and the team at Camelback Infiniti were the epitome of professional in every aspect of our new car purchase. Their knowledge and enthusiasm about the new Infiniti products was infectious and helped steer us towards our Q50s over many other luxury choices. We love our new vehicle and couldn't be more satisfied with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don't waste your time going anywhere else!
We dealt with Lon Williams. He was courteous, professional and played no games. The entire process was a quick and painless experience. Shopping for a vehicle is one of our least favorite things to do, but this was by far the best experience we have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience
Lon and his team were nothing short of amazing. This is the best new car buying experience I have ever had. The professionalism and knowledge of the staff at Infiniti on Camelback helped to make our final decision over many other luxury brands. I will be returning to them for our next new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service---Shelby
Shelby and the team are the best! Infinity Camelback does a great job and are very responsive. I will always choose them to handle service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Service
I live over 25 miles from this dealership and make the trip to this particular dealership due to their outstanding customer service and professionalism. I would recommend Infinity on Camelback to anyone. Greg Hauser
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aftercare
Second time with camelback infinity and again very pleased. Camelback Infinity, Lon Williams, is a hit. Lon has been so wonderful and patient with us on both occasions. If I was in sales I would try and steal this employee from you as he is awesome. Again thanks for your guys service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Camelback Infinity
Lon Williams is the man. Great service. I will buy again from this dealership. In and out with no hassles or games.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase