Romain Cross Pointe

Purchase was smooth. Ernesto and Nick were fantastic to work with. Further, ran across an issue where the used vehicle I bought had expired tires placed on it before the previous owner traded it in. I brought it to their attention, and they covered my cost to replace the defective tires. Top notch group, service and people.

Excellent service from beginning to end! This was a routine oil change and tire rotation and everything went as scheduled with no issues identified.

I have purchased 2 vehicles and have had great experiences. Tyler Emmett is an outstanding salesperson. He listens and really works to get you exactly what you want without being pushy. I also think the service center is great too.

Tyler Emmett was great to work with. He was patient and knew the answer to all of our questions. Our Forester has been great for us so far. I’d go back to Tyler and Romain Subaru again

Tyler Emmett sold me my Subaru Outback. He was very knowledgeable and helpful especially with helping me make the difficult decisions when building my Outback. He was very professional and I would highly recommend both buying from Romain Subaru and from Tyler Emmett!

Recently ordered a 2023 Subaru Outback. The process was seamless. Tyler Emmett our salesman, kept us updated on expectation of delivery. When the car was delivered Tyler spent a great deal of time going over all the features and helped set up apple car play. Highly recommend Romain Subaru and Tyler Emmett.

Overall buying experience was good. I received a reasonable amount for my trade in vehicle.

Tyler Emmert was an excellent salesman. He spent a lot of time educating us about our purchase.

What Others Say We bought a 2022 Forester from this dealership back in November and the experience was amazing. Our salesperson, Tyler Emmett, mad... READ MORE I recently ordered a 2023 Subaru Outback from this dealership. The salesperson, Tyler Emmett, did a great job through the ordering process and kept me updated throughout the delivery process. Tyler has great product knowledge and explained all of the features in detail. I recommend this dealership and salesperson.

Worst experience I've ever had! The preowned department is clueless and has no concept of customer service. I put my vehicle on-line for sale and received numerous messages from Lydnsey with Romain to bring it in. I took the 45 minute trip, they kept me their for at least 40 minutes so multiple people could look at my car. Then Lydnsey told me the car was immaculate, but it wouldn't do well on their lot and gave me a low unreasonable offer! Seems like nothing be a scam, so don't waste your time!