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(255 reviews)

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A+, Zero Hassles, Very Friendly

Just like car dealerships used to treat the customer, with honesty, reliability, friendliness, and no pressure to buy. I recommend this dealership to anyone that needs a good vehicle without the hassles and run around. I love the truck that I recently purchased from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad to welcome you to the Solid Rock Auto Group family and thanks again for the Awesome Star wars 3-d molds!!!

Great experience

Fantastic sales. Never felt pressured. Very helpful with the finance process. Would completely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Enjoy your Fiesta and thanks again!!

Solid rock auto group

Solid rock auto group made me feel like family. They gave me a chance for a new car when no one else would and made the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the business and driving out here!!

Fast quick and painless

A great place I have purchased 2 vehicles from here and have no complaints! Great father and son team here! I recommend anyone to come here for a great quality vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again Matt for your loyalty glad to help you!!

Excellent. Great people really fair. Thank you

Really enjoyed it. Which no one says about buying a car. Treated me right really fair deal. Love the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad we were able to get you the truck you wanted appreciate the business

A+ Dealership

I was looking for a nice used car and almost didn't make the 45 minute drive to Solid Rock Auto Group because of the distance. I'm so happy that I did! This was the easiest car buying experience I have ever had. Everyone was a pleasure to work with...no pressure, no games and very accommodating and nice! Make the drive, it's worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hope that Focus is perfect for your thanks again!

Soild Rock, The one Used Car #?

We went to Solid Rock to look at a specific SUV that we had looked at online (at someplaces they dont have the vehicles listed on the website this is not the case at Solid Rock. The day we went it had snowed overnight and the first thing that made us say this is a great place is that they were plowing the lot and not like most places they were moving every vehicle and plowing everywhere, so that when you went to look at or get into a vehicle you were not standing in a foot of snow. To some this may not seems like a big deal. But it shows the level of service and how customers are treated if they did not care they would not bother. We looked at and test drove the vehicle we had gone to look at. We really liked the suv and purchased it that day The owner handled everything, we did not get bounced around or have to play the waiting game while a salemens "talked to his general manager". He made the entire process smooth and it did not take half the day we were only there about 2 hours if that. We highly recommend Solid Rock they are hands above all other used car dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS AGAIN

Zero hassle, great deals

Best car-buying experience I've ever had. Just went to look at a truck and ended up driving it home the same day. There's no pressure to buy and the prices are very reasonable(something lacking from most other companies). Silas was very helpful and upfront even telling me about an issue with the truck that I hadn't noticed. He also got me financed and driving home the same day even though it was late Saturday and most banks were closed. They do business how business should be done. Solid Rock will definitely be my first choice for any future vehicles. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to write a review and buying a vehicle from Solid Rock. We want to welcome you to the Solid Rock Family. We hope you come and visit us again in the future for any other vehicles you might be interested in purchasing.

does not stand by agreement made

While I understand internet sales may pose a challenge for a dealership, if you don't want to agree to a deal don't make one. Price and financing was all set and I made arrangements to drive over three hours to purchase a vehicle. The day before I get a message that the car was sold to someone else. I was never asked to leave a deposit and I shouldn't have to beg someone to take my money. It's bad business to renig an agreement. I'm a busy professional and run my business differently. I can only hope their poor quality of service ultimately helped me avoid some other problem I may have faced. Disappointed with quality of service for sure...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We regret that this customer is dissatisfied in his treatment during a buying process. We try our best to communicate and unfortunately another salesperson sold a vehicle this customer had applied for and was interested in,however in today's rapid changing internet world we receive and deal with multiple customers a day who make good faith to purchase a vehicle and because there is NO obligation to purchase many never appear so we Apologize that this vehicle was sold before he purchased. Please understand as Soon as we realized the situation we notified this customer so he would Not make a three hour drive and then be told it was sold.We suggest you read all our reviews from all our customers and see we DO NOT conduct business this way as it was a error that we tried to repair as best we could if you would like any further information on how we can assist you please feel free to contact us.

Making things right

I had bought a car from Solid Rock Auto and i had some problems with it, so i got frustrated with it and let it sit about a year, recently i decided to take it to the dealer to see what i could do, i found out it would of cost too much to fix,so the dealer set me up with another vehicle even though he didnt make any money, they made it right, being frustrated and being a jerk i gave him a bad review, i was wrong, they made things right , and forgave me, i got a nice vehicle and got out of a bad situation thanks to Solid Rock Auto, they really went out of thier way to make things right, im a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for allowing us the opportunity to show you we do care about our customers and are willing to go the distance to prove it enjoy your Colorado!!