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(255 reviews)

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Phenomenal Service

I've purchased two vehicles now from Solid Rock Auto Group and there's a reason I keep coming back! Phenomenal service, they make the car buying process a breeze. The staff is VERY helpful, on the ball with anything you may need. They go out of there way at Solid Rock Auto Group to make sure you're leaving there with a smile on your face. I recently purchased a 2014 Chevy Malibu and I am EXTREMELY pleased with it. If you're looking to purchase a vehicle look no further, Solid Rock Auto Group is the place to see! They have a large selection. They are VERY professional too. You will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS FOR BEING A LOYAL REPEAT AND CUSTOMER!!!

4th car. Great Experience.

My wife and I have bought several cars over the years from Dan and Silas at Solid Rock Auto. It is always a wonderful, easy experience. Dan is very knowledge, helpful and most importantly honest. Looking forward to working with Solid Rock Auto Group for many more years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS FOR BEING A LOYAL AND REPEAT CUSTOMER WE APPRECIATE YOUR BUSINESS

Excellent.

Bought my second used car from Dan. He is a nice guy. Easy to do business with. Has a great inventory. Plenty of good cars to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS AGAIN

Top Notch Customer Service

Solid Rock Auto Group provided my father and I with superb customer service and a favorable first car buying experience! Dan helped us tremendously when we needed to trade in our first purchase and was so happy for the extremely fair price. I am so appreciative for everything they have done and I will definitely be back and recommend to others. A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS FOR MAKING THE DRIVE ENJOY THAT RANGER

Car buying the way it should be.

For the past couple of months, I had been searching for a specific car in the right price range for my budget. Solid Rock had what I was looking for. Took it for a test drive, made an offer and sale was agreed upon in less than five minutes! Picked up the car a few days later. Happy with the way I was treated by Dan and Silas. Happy with the price and so far, happy with the vehicle. Why does purchasing a vehicle have to be complicated? It doesn't. Dealing with Dan and Silas @ Solid Rock is proof of that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS FOR ALLOWING US THE OPPORTUNITY TO PROVE WE ARE PORTAGE COUNTY'S NUMBER 1 USED VEHICLE DEALER

Thanks Solid Rock

I needed a van to fit the needs of my growing family, something affordable and reliable that I would feel safe having my family in. Dan and the group at Solid Rock took their time to get me in exactly the right vehicle! It's my second buy from them and when the times right I'll be back for my third! Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS AGAIN JIMMY!!

Far surpassed our expectations!!!

We found the vehicle on the website. Very accurate and well described vehicle description which I appreciate greatly. Super friendly and easy to deal with! The easiest vehicle purchase I have ever hadn't ! Will definitely be a return buyer! Thank you for everything Solid Rock Auto Group !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

GLAD WE SURPASSED YOUR EXPECTATIONS THANKS AGAIN

2004 Dodge Ram

I am very pleased with my experience with Dan and the whole staff at Solid Rock. This is my 10th vehicle I have gotten from them and have never been dissatisfied. My credit was less than averaged but somehow Dan managed to find a bank that would give me a second chance. No one else would do that for me without a large down payment. The most refreshing about Dan is that he is a Christian business owner and his testimony reflects in his service to his customers. Thanks Dan and Solid Rock Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

MR Roper it is always a pleasure to see you and we appreciate your Loyal business after all these years. Don"t let Jake drive it nor Marie!!

Solid rock Auto group

I went to Dan and Silas at Solid Rock Auto Group to buy my used car. 2013 Subaru crosstrek. I love the car very clean and nice car. If it wasn't for going to Dan I would of not been able to get financed. They are a great used car dealership, no pressure environment and I will always go back to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

So Glad we could get you out of that Pontiac and into a Subaru!! Enjoy

Highly Recommend Solid Rock Auto

Being a first time buyer I was nervous to purchase. However the staff was very informative and extremely helpful throughout the whole process. I highly recommend looking into Solid Rock Auto for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Enjoy your Kia and thanks again.