1st Choice Autos

I called on Saturday about a infinity g37. Greg answered my call and said ask for him when I came in. When I got there the place was super busy but everyone was friendly. I asked for Greg he already had the car out front for us. He was open and honest about the car. It's a used car at a great price but never would I of thought the salesman would be honest about the condition of it. We test drove it and decided to buy. Greg treated us with respect and honesty through the whole process. I asked that a sensor that Greg told us about be changed and the car given a oil change. Greg said it would be Monday before the car was ready. Greg called me early Monday afternoon and said the car was ready. I came in and completed the sale. I can't speak for anyone else at this dealership but if you want a honest salesman and to be treated right ask for Greg.

Went to location to view and test drive vehicle of choice. After waiting over 30mins salesperson brought the wrong vehicle because the vehicle I was interested in had A flat and I never got to view or test drive. No apologies, no professionalism, no follow up. Terrible customer service.

Price listed on cars.com was $4k less than actual asking price. Dealer tried to get me to drive almost 2 hrs to look at the car and wouldn’t tell me the actual price until I said I would not come without knowing the price.

The salesman who helped me was courteous, knowledgable, I appreciate the time we had together. But they are way too busy for the amount of customers they have. He was constantly leaving me for other customers and not completely focusing on me and my wife. We stood alone waiting more than we were with the salesman. The vehicles had a problems which would have cost $$$ for the customer purchasing it in its "ready to be sold" condition. The T&C had rust on the front hood, the front end was a little wobbly indicating the calipers were warped. I was told this condition will not be repaired.

I am 2 hours away and inquired online about a truck I saw on the website. The salesman had no problem calling me multiple times that day, we went ahead with getting me approved and I was going to come look at the truck that weekend. Saturday morning comes around and the salesman calls me to tell me that the truck is now in the shop having a timing chain put on. If I pay a $500 deposit they will hold the truck for me once it comes back from the mechanic. Multiple calls to the salesman go completely unanswered the following week, when he finally does answer he informs me someone else sold the truck that I had the deposit on. (Here we are 4 weeks later and the truck is still on the website for $4000 more). He then proceeds to tell me that they just got a truck in that is an even nicer truck and they will let me have it for the exact same price and that my $500 will hold it. I ask for pictures, and for people that know trucks I was looking at an f150 xlt and was now being offered an f150 roush. For the same price? I asked this multiple times and was told yes all they needed to do was put a windshield in and the truck would be ready for me. Well many days worth of phone calls to my salesman go unanswered when finally I had enough and call the dealership and ask for a manager, only to be told the truck can not be sold to me because it has a motor that can not be fixed, and they would find me another truck. I waited 3 days with no calls before I finally demanded my $500 back. I did not mention anyone's name directly because I do not think it was just my salesman from the vibes I got with the manager this entire place is crooked. I bought another truck at another dealership not far from this one I called on a Friday made arrangements and Saturday i had the truck at home, that's how it should work.

My Experience Was Awesome And Wonderful. John My Salesman Was Great, Very Helpful And Went Above And Beyond To Help Me Out With The Sale And Making Sure I Got The Truck I Wanted. I'd Give Him And First Choice Auto LLC. A 10⭐ Review Of I Could. Thanks John For You Diligent Work And For Going Above And Beyond To Help Get Me In The Truck I Wanted.

I had a great experience with this dealership. Very attentive to my needs and what I was looking for will definitely recommend all my friends and family.

Mosiah is a very kind and helpful salesman but the dealership is very unorganized and apparently doesn’t communicate with each other well. While waiting in the lobby we watched them fail to track down a set of keys for a customer appointment. After 25ish minutes of waiting, they let me test drive a high roof transit and it was exactly what I wanted so I let them know that I wanted it and that I had cash in hand. Mosiah took me to his office to start the paperwork and he went to go find the second key for it. After a few minutes he came back and let me know that there was a problem. They had already accepted a deposit for the vehicle and couldn’t sell it to me. They tried to make it right by taking 2000 bucks off of an ex Amazon prime transit but it was in terrible condition so I passed. I traveled almost two hours to get to them and I would never make another trip to them or purchase a vehicle from them.

Very friendly and helpful. Mosiah Miles did a great job and helped me find a vehicle I could afford and get in.

Great and timely experience . Go see Spencer if you need a car , he took his time and listened to me and I was able to get exactly what I wanted without a hassle ! Thank you Spencer !