Skip to main content

Royal Auto Group

(185 reviews)
Visit Royal Auto Group
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(609) 952-6745 (609) 952-6745

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Moe EXTREMELY helpful!

I was in need of a new car and found that Royal Auto Group had just what I was looking for. I drove a couple cars but fell in love with their 2010 Nissan Maxima. Moe, the salesman was upfront, honest and very helpful. I explained to Moe my situation and he still helped me and ensured me that everything will work out and that I would be driving off the lot in my new Nissan. Wow! After 3 hours at the dealership, I was pulling off in my new car. Moe was a lifesaver and very patient. THANK YOU MOE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Moe the Life Saver

I didn't think that I would qualify for an auto loan, but Moe changed all of that and made the process simple and easy. I am so glad that my first choice of dealerships was Royal Auto Group. Moe's patience, experience and knowledge made me feel at ease. Thank you Royal Auto Group, and a special thank you to Moe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Dawn! Anything you need, just call!

Exactly what I was looking for

I searched plenty of websites for a specific car and I found EXACTLY what I was looking for as far as the make and model, color and features. And I found EXACTLY what I was looking for on cars.com. I just purchased a 2011 Nissan Maxima SV from Royal Auto Group and the entire staff there was great as assisting me. I called and spoke with Mo earlier in the day and told him what I wanted, when I pulled up he had the car sitting outside waiting for me to test drive. During the test drive Dan the salesman started working on my paperwork so when I came back all we had to do was work out numbers and insurance and I was all set to go. The whole buying process took about 2-3 hours, which was not bad AT ALL. I have sat at dealers for 6 hours or more so coming to Royal Auto Group was a breath of fresh air. I cannot stress enough how great my experience was, thanks to MO and DAN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Tyreek! Hope your enjoying your Maxima!

Best car buying experience

The best car buying experience I have had! Moe was eazy going hassle-free! Everyone please take note-This is what a dealership should be! Dan was also great to work with. I have since recommended this dealership to my friends I highly recommend Royal Auto Groups as an excellent place to buy cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rainha! Thanks for a great review!

Excellent Service, Compliant with any issues!

We were going to travel 87 miles to get a Mini Cooper for our daughter. Thankfully, we saw one on the Royal Auto Group Website, which was less than 5 miles away. After going to the dealership and being the skeptic that I am, I was pleasantly surprised. The car was not only beautiful, but exactly what we were looking for. Thank you to the staff at Royal for your friendly service, prompt attention to details and an overall GREAT car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Service

I went there looking for a small SUV and saw they had a wide range of cars that were really nice and affordable. Moe was especially helpful in my decision of which car to buy as he helped me choose the car that was most affordable and efficient for my everyday use. I would definitely recommend this place for anyone looking to buy a preowned car and I'd also recommend getting helped out by Moe because he'll help make your decision easier and without doubt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BEST CAR DEALER !!!!!!!!!!

Well I recently purchased a 2014 mazda2 I had a Great shopping experience all the sales personnel and management staff is super friendly, especially MOE mohame Aly very attentive always looking out for the customer needs. My test drive was also a great experience they explained all the equipment and options in car .everything was great. Thank You Absolute for the Great cust. service and car shopping experience that I received and I will sure recommend you guys to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Perfect dealer ship

I've been served by two representatives Mohamed and Dan they both were very professional. At all this guys know what exactly they are doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

excellent service, professional staff, affordable

This my 2nd car from you. Ur salesman is personable. Your staff are all courteous and professional and your prices are affororadable. I highly reccomend Royal Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best car buying experience ever!

First of all, I have to say this was by far the best car shopping experience for both me and my husband. This is not your average used car dealership! They go above and beyond to show you what customer service should be like! We dreaded car shopping and had visited 5 other dealerships before we found this place. Everyone here is very friendly, even the guy detailing the cars in the parking lot made us laugh! We could tell that they take pride in their cars here. Even though they are used, they are all well taken care of and showroom ready. We were greeted and showed the particular car that we were interested in by a nice young man (I believe his name was Moe?). We never felt like we were a bother to him, even though he had to move a few cars to get the car we wanted out for a test drive. We test drove the car and loved it! We were brought inside to talk with Anthony. Best car sales person ever! We felt like we were talking to friend instead of buying a car! We felt none of the usual car buying pressure at all! We gave him our budget and he did his magic and made it work for us! We could not be happier with our new car and the whole experience overall! My husband is due for a new car next year and this will be our first stop!!! Thanks again to Anthony and everyone at Royal Auto Group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No