Reviews
Great experience at the dealership!
Great experience at the dealership! My wife and I worked with Richard Newton and he did an excellent job making sure our deal was just as we wanted it! Highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!
The service dept was great this time, everyone was
The service dept was great this time, everyone was friendly and my car looks great with a car wash after my oil change . Thanks so much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We want all our clients to have a comfortable and stress-free experience with us!
The new $7k+ transmission is slipping.
The new $7k+ transmission is slipping. Doesn’t take a brain scientist or tech to feel it - everyone that rides in the Yukon feels it. Tech says he can’t find anything. BS!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Walt, Thank you for taking the time to let us know about your experience. It is our understanding that you have spoken with Ed Barnes about bringing the vehicle back in to ride with our Shop Foreman to nail down the concern. Please reach out to us at 678-889-8880 as soon as you're available to schedule this.
Friday March 3
The person that helped me was Ed Barnes. He would keep me informed on everything that needed done. The worse problem was my wheel was in bad shape because I had hit something in the road. I know they really had to work with it to get the tire on so I could drive it. So far so good! I appreciate how nice and patient he was and the hard work everyone did.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team!
Customer service was real nice they fixed my car only a 4
Customer service was real nice they fixed my car only a 4 hour wait employees was real friendly told how much it would take to fix my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
Roy checked me in and got my trucked serviced for me.
Roy checked me in and got my trucked serviced for me. Took longer than expected but that was out of our control.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Team were great… easy to talk to and patient with my
Team were great… easy to talk to and patient with my multiple phone calls and questions. Didn’t mind explaining things more than once. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Everyone was very friendly and willing to help.
Everyone was very friendly and willing to help. Richard Newton was very down-to-earth. I appreciated that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your experience!
Great service and the staff are very informative!
Great service and the staff are very informative! They got me in for an appointment right away.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations!
Joe, Phil, and Tony were friendly and efficient.
Joe, Phil, and Tony were friendly and efficient. They listened and responded to all questions. No on was pushy:)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!