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Jim Ellis Buick GMC Mall of GA

(4,313 reviews)
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(4,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Buick GMC Mall of GA from DealerRater.

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I got a great price and my truck was done the same week I

I got a great price and my truck was done the same week I dropped it off. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks! we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Very good customer service but still the brake noise

Very good customer service but still the brake noise continues. It was not fixed after it was revised

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (770) 872-0884 so we may identify ways to improve your experience.

Well organized, wanted to please.

Well organized, wanted to please. The salesman did a great job. Came through with their promises

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  • Overall experience 5.0
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Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Fred and Sam are awesome this is third vehicle we have

Fred and Sam are awesome this is third vehicle we have bought from them they are extremely helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Well managed, great staff, well trained, very courteous,

Well managed, great staff, well trained, very courteous, honest assessments, reasonable advising, well executed repairs. Kudos to Brandon (Advisor) and Angel (Sr. Technician), Very satisfied with our experience and vehicle repairs and preparation.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They were very nice and helpful and the job on my truck

They were very nice and helpful and the job on my truck was completed before time I was told

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  • Overall experience 5.0
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Always a great time at Jim Ellis.

Always a great time at Jim Ellis. The work is great all the time. Never have worry that works was not done correctly. Love the dealership. They treat you like family.

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  • Overall experience 5.0
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Dealer response

Pat, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Kevin was very nice and helpful answer all my questions.

Kevin was very nice and helpful answer all my questions. Great experience and good car detail

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They got me set up with everything i needed and took

They got me set up with everything i needed and took great fare of me,i highly recommend chris reyes as well.

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  • Overall experience 5.0
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Dealer response

Simon, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

They made process easy and worked around my schedule.

They made process easy and worked around my schedule. One of best things they did was making getting a loaner easy.

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  • Overall experience 5.0
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!