Reviews
Wife came in for a schedule oil change and was there for
Wife came in for a schedule oil change and was there for over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stated. I’m here for oil change and tire rotation. We will not be back.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
When you have an opportunity, please reach out to our service manager, Sean Garrett, at 678-889-8881 so that we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.
Their service department was very efficient and my oil
Their service department was very efficient and my oil change and tire rotation was done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.
Jim Ellis Buick
Great Met at my car. Prompt attention at service desk wait time as promised. All throughly n patiently Explained Fair price. Clean faculty drinks tv snacks Thank you to me drew oederso. Who worked with me. Fantastic great demeanor. Professional n caring great people everywhere especially in wait area!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Loyal Customer
Could not ask for a better experience. From initial contact to close was pleasant. No pressure to buy and the purchase process was pleasant. Personal relationships are very important to me and I feel as if Morris and the entire team share that same value.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I purchased my 2021 GMC Yukon Denali from this
I purchased my 2021 GMC Yukon Denali from this dealership. I adore my vehicle and have two and soon to be 3 friends wanting to purchase this same model new vehicle from Jim Ellis GMC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Great work as always, completed to my satisfaction, great
Great work as always, completed to my satisfaction, great atmosphere while waiting along with the professional staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!
Iv'e been looking for a GMC Acadia Denali and I
Iv'e been looking for a GMC Acadia Denali and I received a call from Richard Newton that a new one just came in. I asked when I could come in and he said they would run thru there get ready program and I could come in for a test drive. An hour later a deal was made and the car delivered the next day. Richard was great to work with and would recommend to all new car buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Richard Newton here at Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out if there's anything additional we can do for you.
BRETT RUDOW WENT ABOVE AND BEYOND OUR EXPECTATIONS.
BRETT RUDOW WENT ABOVE AND BEYOND OUR EXPECTATIONS. I WISH ALL COMPANIES WERE THIS GOOD
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Another great experience with the service department at
Another great experience with the service department at the dealership; it was easy to make an appointment to resolve the issue, and they provided a shuttle to and from my residence while they were working on it. The job was completed in a few hours, and I was thrilled. Great job, service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Very pleasant experience with Jim Ellis MOG!
Very pleasant experience with Jim Ellis MOG! Jovan was very friendly and helpful! The process from start to finish was quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!