Reviews
Jim Ellis Mall of Georgia Dealership
Best dealership I?ve ever used I?ve bought two trucks from them about to buy a GMC 2500 HD next outstanding staff you can not go wrong they are are fire!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly customer, courteous customer service and
Friendly customer, courteous customer service and spaceous waiting area with snacks, water and coffee. It was just a long with to have had an appointment.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you; we appreciate your feedback!
Good service but they did not run my car through the car
Good service but they did not run my car through the car wash like they usually do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Issue was not corrected and sounds worse after “repair” ,
Issue was not corrected and sounds worse after “repair” , will have to take it back in
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.
Excellent Communication with Buyer!
We had a great experience at Jim Ellis Buick GMC Mall of GA. Steve Eason, our salesperson, clearly took the time to know the features of our chosen vehicle before he took us for a test drive. That was much appreciated and helpful! Tony Benitez, the finance manager, was very kind and helpful as well! Overall, great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Excelente Service!!!
I am pleased with the service at Jim Ellis MOG, the staff are profesional and friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
Staff was friendly and helpful.
Staff was friendly and helpful. Dealership was clean and inviting. Would recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Thanks for the recommendation, and have an amazing day!
Great customer service and the wait time was not bad.
Great customer service and the wait time was not bad. Got to speak to my Salesman Steve and that is always a pleasure!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
Nice people to deal with and the oil change went fast. Will be back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Ver friendly and courteous.
Ver friendly and courteous. In and out faster than I thought. I will use them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!