Jim Ellis Buick GMC Mall of GA

I had a great experience buying my Yukon XL from Jim Ellis and would recommend your dealership to anyone. Both Craig Ebel and Jovan Riley were very helpful and informative. I'm so glad I came to you for my purchase. Also Alan Cavell explained how to use and operate everything in my new car. He was so informative and very knowledgeable.

Alan was great . Explained alot i did not understand. I felt better knowing my Tundra was dealer certified . The exact truck i was looking for .

I enjoy going to Jim Ellis for my services but this last time was a little disappointing. I was told over the phone before coming in for an oil change that I would be payiing $70 for the oil change, tire rotation, 27 point inspection and my truck would be washed. I ended up having to pay $99 because they misquoted the price to me when I made my appt. and I didn't find out till after my truck had been serviced. My truck didn't get washed and I was basically just told sorry about the mix up and sent on my way. Also I picked David for the person I worked with because I had to choose one and he has always been great but it wasn't him that helped me. Thank you.

Having the regular scheduled service work done by this dealer provides a great level of confidence my car will properly perform because the work is professionally done to high standards.

By far the best dealership experience I have ever had. The service department has been exceptional when i needed them. Appointment scheduling for routine maintenance has never been easier until now.

OVERALL EXPERIENCE HAS BEEN DELIGHTFULL. EVEN ALLOWED US TO EAT LUNCH IN THEIR WAITING AREA. MADE SURE VEHICLE WAS SANITIZED UPON COMPLETION. DID NOT FEEL PRESSURE TO PUCHASE MORE THAN I WAS THERE FOR.

very friendly and good service and easy to follow what has to be done with timely service car washing service was good. Tom was excellent

Everyone was friendly and accommodating, worked to get me price I wanted and were realistic about best deal they could do, Harrison was very pleasant to deal with and did a great job on my behalf, Would definitely recommend them to anyone looking for a good price and good service.

Went in to take care of a warranty issue and an oil change on my 2020 Sierra Truck. The service advisor was waiting for me when I arrived at my scheduled time. The resolved the warranty issue, changed the oil, rotated my tires, and ran the truck through the car wash. The truck was ready before their estimated time.

Another great service completed by Jim Ellis GMC service dept. Many thanks to David Gonzalez the tech's that serviced my vehicle. Even during these strange times the service was great and completed ahead of schedule. Thanks for the professional service. Terry