Reviews
The people at this is amazing.Everyone at this place is...
The people at this is amazing.Everyone at this place is very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle home I didn’t hassle me he didn’t second-guess that I was scamming
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Have a great day!
great
it was great ,so easy an I knew the price going on and they beat my finance rate an they made even thing so easy .Fred was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who provided you with such a positive experience! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA!
Initial estimate was $275 but after you looked at the car...
Initial estimate was $275 but after you looked at the car it jumped to nearly $500. Local Chevrolet dealer installed it for $300. I undersrand that after you look at it the price can change but I would expect you to be competitive
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
They were awesome and answered all my questions. They...
They were awesome and answered all my questions. They came back with a great monthly payment even with my poor credit. That is exactly what I needed. Thanks Mike Hatcher and Jovan.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Have a great day!
I was at the dealerships mercy. I was heading out of town...
I was at the dealerships mercy. I was heading out of town and all of a sudden my Yukon had every warning light possible lit up on my dashboard I pulled in without an apt letting them know I had to be out of town to pick someone up that night so they made it a priority to ck out my car. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!
Good people handled this in a very good fashon
good people Kind polite worked with a smile,they came and got my truck and and returned it with a smile.You did very good work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!
Did a good job, a little slow, service manager could have...
Did a good job, a little slow, service manager could have been a little more jolly on the spot, but did a good job working for a discount for me. The good news no one tried to sell me a new car rather than fixing mine.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Once again I was given the best service , attention ....
Once again I was given the best service , attention . They are making my car clean and careful with protecting my health. If you haven’t tried them give them a try.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks for the positive feedback, and we hope that you have a great day!
Always great service! The entire staff is so warm and...
Always great service! The entire staff is so warm and friendly. I rarely ask for the same service advisor bc they all are so wonderful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to see you again!
Javon and Sam were awesome! Super helpful and now I am a...
Javon and Sam were awesome! Super helpful and now I am a 3rd generation Jim Ellis customer!! Experience was “simply the best” Jimmy, make sure you commend these guys
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!