Reviews
The service was good. I ended up spending 250 for damage...
The service was good. I ended up spending 250 for damage to a loaner that I should not have been in. I prefer driving my car anytme.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Salesman stepped up in customer service when I needed...
Salesman stepped up in customer service when I needed help! Delivered vehicle. The delivery driver they sent was very nice! They contracted well with him!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great experience buying vehicle
Working with Alan Cavell was easy and rewarding. I also received a good trade-in from Jim Ellis for my old vehicle. This was very reasonable. I recommend Ellis Buick BMC Mall of Ga dealership highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us, Bill! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!
Clean my truck like brand new. I’ll definitely be going...
Clean my truck like brand new. I’ll definitely be going back. I went to get my jeep cleaned also. They did an amazing job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christopher, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!
Great buying experience, no hassle, no pressure, very...
Great buying experience, no hassle, no pressure, very happy with the vehicle purchased. They delivered the vehicle to me and all paperwork was done at my home.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Happy Again
This is the 3rd new auto purchased from this dealership and the process has always been a great experience. Our sales associate, Fred Lovette, is the best. Couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your continued business with us, and we're looking forward to your next visit! Have a wonderful day!
Recent Service Repair to 2008 Solstice
My service manager, Ed Barnes, was awesome as was my repair technician Richard. As always, very courteous service! Would definitely recommend Jim Ellis Buick GMC at Mall of GA.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!
Mike Hatcher was very pleasant to work with and made the...
Mike Hatcher was very pleasant to work with and made the entire process very smooth. Everyone we worked with was very easy going and not pushy at whatsoever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This dealership....is so professionally, caring, vibrant....
This dealership....is so professionally, caring, vibrant. They make u feel at ease, the minute u drive up...the new car Dept, service, or just walking thru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to read such wonderful comments about your recent experience with us, Alfred! Thanks again for the positive feedback, and we hope that you have a great day!
Great Experience
Alan Cavell was personable, professional and easy to deal with. They went out of their way to help us. It was great service all the way around. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!