Reviews
Enjoyable experience. Alan was super as was Joe. Highly...
Enjoyable experience. Alan was super as was Joe. Highly recommend. Very fair with the trade-in value.Would buy here again. Continue to assure satisfaction after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought a new AT4
Good guys and great experience. Very knowledgeable and easy to deal with. I would recommend this dealership to anyone interested in buying a new GMC.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!
This was my first time at the dealership. In the service...
This was my first time at the dealership. In the service department, I received help from Bill Capelman. He welcome me and gave me a tour of the facility which was nice. He also was able to answer questions I had about my services. Everyone seemed nice and genius.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Amazing Customer Service
My GMC Terrain needed service, but I was concerned about going to the dealership and waiting in the service lobby due to the virus. I called, and they scheduled a pickup of my vehicle from my home! The guy came and picked up my vehicle and returned it within a couple of hours. The vehicle was cleaned, disinfected, and the insides had plastic on everything, including the steering wheel. This really made me feel safe, and I know they cared about my safety. This is my first vehicle with Jim Ellis, but they have convinced me to buy from them again and recommend them to others!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine maintenance oil change/ rotation. Service was...
Routine maintenance oil change/ rotation. Service was performed in a timely manner. Service advisor told us about rec. Service and cost. Everyone there is so pleasant and kind.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!
Service was excellent as usual
Sean and the team did an excellent job diagnosing and correcting the issue in a timely manner with the transfer case on my 2005 Yukon XL2500.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joseph, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Oil change
Quick oil change very happy with the service I get here. Will be back in 6000 miles to get the next service . Will call ahead this time so I don’t rush them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Everyone at Jim Ellis Buick GMC Mall if Georgia are super...
Everyone at Jim Ellis Buick GMC Mall if Georgia are super helpful and friendly.. they treat me like I’m the only one! Go see them, you will love them too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Purchased new tires and 4 wheel alignment. Additional...
Purchased new tires and 4 wheel alignment. Additional work was performed by service based on their inspection of vehicle and mileage of vehicle I was pleased with the service and the new tires and alignment.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Service
Wonderful to have someone pick up my car change the oil and return the car to me. Jim Ellis is the Best ever dealer. Jim Ellis always provide great service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anniedrayton, we're happy to hear you had such a positive experience with our team! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.