Fletcher Jones Audi

4.8
(1,080 reviews)
Visit Fletcher Jones Audi
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Service Sales
Monday 6:30am–7:00pm 9:00am–8:00pm
Tuesday 6:30am–7:00pm 9:00am–8:00pm
Wednesday 6:30am–7:00pm 9:00am–8:00pm
Thursday 6:30am–7:00pm 9:00am–8:00pm
Friday 6:30am–7:00pm 9:00am–6:00pm
Saturday 7:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (312) 635-7294 (312) 635-7294
Used (312) 260-5074 (312) 260-5074
Service (312) 283-3248 (312) 283-3248

Reviews

4.8
(1,080 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Fletcher Jones Audi from DealerRater.

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5.0

Great service and communication with Service Advisor....

Great service and communication with Service Advisor. Will definitely recommend to friends and family on their Audi needs.

Dealer response

Hello! Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your friends and family at Fletcher Jones Audi

5.0

Andrew Berk was great. He was not only courteous and...

Andrew Berk was great. He was not only courteous and friendly but was extremely helpful and provided exceptional service.

Dealer response

Hello Darbar, Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to hear about the helpful and friendly service you have received from Andrew Berk. We are excited to pass along the compliments to him and we look forward to continue assisting you with all of your Audi service needs. Take care, Your friends and family at Fletcher Jones Audi

5.0

Very satisfied with routine service experience. Would...

Very satisfied with routine service experience. Would recommend service department to other Audi owners for maintenance.

Dealer response

Hi Matt! Thank you for allowing our service team the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Please don't hesitate to contact us should you have any questions or concerns! All the best, Your friends and family at Fletcher Jones Audi

4.0

Matthew Bjorgo was great, very upfront about everything....

Matthew Bjorgo was great, very upfront about everything. We were lucky that there was a vehicle that suited our needs. Strange to see showroom empty.

Dealer response

Hello Roberto, Your genuine feedback means the world to us and we couldn't be more grateful for your kind sediments for Matthew Bjorgo! The car buying market has become a unique environment and our team appreciates the opportunity to work with you during your quest for a new Audi. We want to wish a big congratulations on your purchase and hope you enjoy every mile! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

5.0

Very professional from customer service, repair...

Very professional from customer service, repair technician to decent car wash. It was my first visit & I want to go back again.

Dealer response

Hi Mike! We are so excited to hear about your first visit with us and even more excited to welcome you back again! Thank you for sharing your experience with us, we are pleased to hear about the professionalism that our service team has delivered from your repair work and your complimentary car wash. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

5.0

Fletcher Jones Audi provides outstanding customer...

Fletcher Jones Audi provides outstanding customer service!!! They always get us in on a timely basis.

Dealer response

Hello there! We truly appreciate your genuine compliments and we are so pleased to have you as one of our values guests. We strive to provide excellent customer service to all of guests and hearing that we have delivered, means the world to us. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

Consumer response

Awesome service as usual when I come to Audi…Thanks Erick!

5.0

Great experience at Fletcher Jones Audi today thanks to...

Great experience at Fletcher Jones Audi today thanks to Channing! He was so incredibly knowledgeable and friendly! I will buy another car from Channing!

Dealer response

Hi Jeffrey! Thank you for allowing our talented team to be a part of the exciting purchase of your new Audi! We are so pleased to read about your amazing experience working with Channing. Your review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Take care, Your friends and family at Fletcher Jones Audi

5.0

Excellent service. My favorite dealership. I will only...

Excellent service. My favorite dealership. I will only go to this Audi dealership for anything

Dealer response

Hi Carlos! We are so thrilled to hear that we are your favorite dealership! Thank you for taking the time to leave us such a kind review. We are so glad that you have experienced such excellent service; we strive for nothing less. Please don't hesitate to reach out for any concerns or questions. We look forward to seeing you soon! Take care, Your friends and family at Fletcher Jones Audi

5.0

Bill Prince was very easy to work with...got great...

Bill Prince was very easy to work with...got great financing...hard to find car

Dealer response

Hello! Thank you for allowing our talented team to be a part of the exciting purchase of your new vehicle! Your review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Take care, Your friends and family at Fletcher Jones Audi

5.0

Tony Prusak was great. Got me in and out with no notice...

Tony Prusak was great. Got me in and out with no notice on an unexpected problem which needed to be fixed before I could head out on a road trip. Everything well done, on time and at the stated price. Thanks much.

Dealer response

Hello Martin! Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Tony Prusak. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Audi look forward to welcoming you back for all of your Audi needs. Take care, Your friends and family at Fletcher Jones Audi