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Kia of East Syracuse

(118 reviews)

Reviews

(118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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"Best of the Best" for Service

The BEST of the 3 KIA dealerships in the area. I called on a Monday and service writer got me in for Friday. My vehicle was taken in at appointed time and I waited in lounge area. When work was completed the service writer explained what was done and showed me to my vehicle. Quick, courteous, friendly, and thorough service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car owner

The best experience ever ila was awesome thank you for making my purchase go smooth she’s the best will definitely be back thank you for all your help in assisting me with this process and me feel a part of the Kia family you guys are the best ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is how all dealers should be! Other dealers l

I'm so grateful for kia of east syracuse, especially Dave pistello. Nowadays it's really frustrating the way dealers are treating costumers, I was lucky enough to find this dealer in my way. They are honest and not like most dealers that just try to get crazy profit from costumers. I'm so grateful for Dave and kia of east syracuse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just like family… but bigger.

This is the sixth car I bought from Kia of East Syracuse. I had it in for routine maintenance today and I was reminded of why I keep coming back. Friendly and helpful sales staff, respectful, knowledgeable and efficient service department. They treat me like family at Kia of East Syracuse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia of East Syracuse

Very knowledge and friendly personnel. Timely service every time. I am very pleased with the service I receive each and every time I walk into this service centet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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In a timley matter very nice people to help you

It was a good job they took it car in on time plus they were very nice to speak to and doid everything i ask gor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My satisfaction with Kia personnel and service dep

I have been dealing w/Kia since 2006 and have never had any problems with the personnel or the service department. Sales people are very helpful. Service department personnel are on top of your vehicle in keeping you informed about your vehicle. My daughter and 2 granddaughters are now driving Kias we call our selves The family KIAS. We’re very satisfied. My next will be a Kia!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Happy

Matt and Mark did a great job getting me in my sportage. Car was very clean, and runs great and I would recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great job by Eduardo

I would recommend this dealership to everyone. My daughter and friend also bought vehicles from here and we're very satisfied. Very friendly and helpful. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Beware

Sales manager Matt dismisses your concerns and Dan will definitely rip you off on your trade and financing! Will never go back there and I don't recommend anyone I know to go there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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