Reviews
Need a car ? I recommend KIA of East Syracuse
Pat Connor was excellent. Answers all our questions. Thorough and professional. Explained service, warranty coverage, and all the features of the vehicle. The buying experience was simple, and pressure free. Found the car we wanted and drove it home the next day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy first time customer
Eduardo the salesman was indeed my wealthy guard. From the beginning to end Eduardo was very easy to deal with. He made the process simple. He was very helpful. He was very courteous with the follow up. Another satisfied customer. Highly recommend place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buyer from Richfield Springs
We drove 80 miles to this dealership and it was well worth the travel ... Nice people great vehicle thank you. I will definitely reccomend the dealership and our sales rep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great purchasing experience!
Very proud new owner of a Kia Sportage thanks to the marvelous folks at Kia of East Syracuse. Living out of state, I finalized the price of the vehicle over the phone the day before I visited, and everything proceeded exactly as promised. The manager Matt assisted me over the phone with my inquiry and price before sending me to Stephanie to complete the process. Stephanie was super knowledgeable about the vehicle and the process, led me through the paperwork very clearly, and went over all of the vehicle’s many features patiently and expertly. I have had many dealership experiences in the past, but this was the smoothest I have ever experienced. Everything was as promised with no surprises and I felt very welcome there throughout the purchasing experience. Definitely recommend Kia of East Syracuse for your vehicle needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TURN THAT FROWN UPSIDE DOWN
My salesman Pat Conner was very conscenious, attentive and prompt professionalism made me purchase my 2020 Kia Sportage. I had a great experience with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service is great and a lot of care
I have been excepted by the care I had while purchasing my car and the warranty given, service is good cause they advice if necessary
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service outshines all others
Have been to many dealerships the problem is finding a good service department, well folks look no further this is it . Any place can sell you a car , but the upkeep is wayyy more important, they finish work in less than an hour , keep you informed on any problems, at check out they let you know of some issues that could be coming, like new tires or brakes and if you ask they can give a ballpark figure what that will be
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Dealership Ever!!!
Literally the best dealership I’ve found yet and they are very reliable and efficient when it comes to costumer service or any mechanical issues which I’ve had zero and I’ve already put about 7,000 miles on my Kia
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I changed after a bad experience at another dealership when I wanted to buy out my lease. Dave at Kia of East Syracuse was friendly, knowledgeable and gave me all my options without pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic experience
Easiest buying experience. Worked with Mark via email and text. No mark-up at all, and they included a 20 year / 200,000 mile limited warranty! Got to the dealership, signed a few documents and in minutes I was driving the car home. Could not have been easier or more pleasurable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase