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Midwest Auto Store

(331 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Looking for a car that fits my budget.

I went to midwest auto store and George Kuntz was very helpful helping me and my husband to look for a car to fit our budget and totally worked very hard and he did it we got a car we like.Anyone who reads this i advise you if you go ask for George.He was awesome. The Hensley's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kevin Brinkman

I recently, visited Midwest and viewed a few vehicles. I had the pleasure of working with Kevin Brinkman. Although at this stage, I have decided not to proceed with a purchase, I can say Kevin is a person I would like to buy a car from. He is a true asset to Midwest. He has amazing ability to read his customers, to figure out exactly what their needs are. His knowledge, no nonsense approach, friendly and professional manner was outstanding. A sale person, for me, will either encourage me to purchase or not. Clearly the car comes into the equation; however, if I feel pressured or not listened to, I will go to another business. Because of Kevin, I will definitely have Midwest on my list when the day comes to purchase. I highly recommend Kevin to anyone I know who may be looking to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very straightforward transaction

I went to MWA after finding a great deal on a 2013 Audi A5. I worked with Johnny who was very polite and helpful in answering some open question I had relating to the car after a test drive. I purchased the car for the price that I had seen on the web. Shortly after the purchase, I noticed that there was some remaining glass from a previously broken windshield that would show up in the trunk after driving. I brought this to the dealer's attention and they promptly responded that they would handle this issue. Overall I was very pleased with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car buyer

Kevin Lowe was a non pressure salesman. Which is what I like.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you

Our sales person Johnny and the entire staff were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience

Rickey Steed was very patient during our many test drives and questions. He was very professional and made the experience painless without feeling pressured into buying or making a quick decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kevin Lowe was Awesome!!

What a fantastic experience! The staff was friendly, Kevin Lowe was great and went out of his way to help me get the Lexus I always wanted. I would like to Thank everyone for making me feel welcomed without pressuring me to buy. I would highly recommend this place to anyone looking to buy a great car. Highly satisfied customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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they add on $495 o he price. Thats ridiculous!

Could not believe they expected me to pay an extra $495. on top of tax and title.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2008 Kia Sorento

I went in with the idea of getting a small SUV and I got exactly what I wanted...The whole sales crew was nice as can be...My salesman Kevin Brinkman went above and beyond to meet my means...I would highly recommend that if u need a vehicle to go ask for Kevin!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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johnny lee

Had an excellent experience at Midwest Auto, johnny Lee was great. Got us in a vehicle we love. Will definitely go back for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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