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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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2019 Honda civic.

2019 Honda civic. The buying process was very simple. I’ve had nothing but trouble with the car. I wouldn’t buy another car from Midwest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience and good atmosphere.

Excellent experience and good atmosphere. Highly recommend this dealership to anyone looking for a great deal on a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Midwest Auto Store. We’re glad to hear about your positive experience and recommendation.

My experience was great, Mr.

My experience was great, Mr. Lee helped explain everything as an inexperienced buyer and they helped out a ton! The car is also in good quality and was kept clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear our team could assist you and that you're satisfied with your car. Thank you for choosing Midwest Auto Store.

I was treated fast, kind didnt take long filling out the

I was treated fast, kind didnt take long filling out the paperwork a Great experience I’m going to tell my friends now thank u Johnny you’re the greatest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you had a quick and pleasant experience with our team at Midwest Auto Store. Thank you for the kind words and recommendation.

Midwest Auto Store is the place to go.

Midwest Auto Store is the place to go. With the purchase and the service that comes with it. The great people there with a smile and hospitality. I definitely recommend them. Trust me I have been to others and you will find the best service here at Midwest Auto Store!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My salesman was great I came in Wednesday and had great

My salesman was great I came in Wednesday and had great service for getting my car. Also, didn’t push specials or upgrades. Great in my eyes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear you enjoyed the service at Midwest Auto Store. Thank you for your feedback.

Shady sales tactics.

Shady sales tactics. Bait and switch. They list a vehicle for one price online and when you get there they increase the price 2k more without taxes titles and fees. Lot rot junk vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hello, Please know your feedback is very important to us. I would like to speak with you about your recent visit with our Sales Team regarding the price of a vehicle you were interested in. Whenever you're able, please reach out to me directly so we may discuss this in greater detail. Sincerely, Paula O'Somachain, Sales Manager Midwest Auto Store (859) 372-0600

Mamadou was very kind and very patient.

Mamadou was very kind and very patient. As was the financial department. I would go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear you had a good experience with our team at Midwest Auto Store, including the financial department. We hope you're satisfied with your visit and encourage you to reach out if there's anything else we can assist with.

It was the easiest task.

It was the easiest task. Mamadou Diaw very kind and thorough. Gave us a great deal. I highly recommend this dealership over any others. A1 people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review of Midwest Auto Store. We're glad our team could assist and offer you a great deal.

We purchased a vehicle with my daughter to help her get

We purchased a vehicle with my daughter to help her get to college. We also purchased the power train warranty. The car is burning oil. We have had it there three times. Now they say they can yake it apart but if it is not something the warranty will cover it will be 2500 to put it back together. Total mess Avoid at all costs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.