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Midwest Auto Store

(331 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Jonny Lee

I would like to thank Jonny Lee for all his help and taking his time for helping me out Iam now the proud owner of another f250 sweet ride If I here of any body needing a ride I will give them your name and number thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kevin Lowe was Great

Just turned 18 leaving for Eastern Ky University in August, So i needed a new car Kevin Lowe made it easy ,did not push me on any car! Told me the Scion Tc was my best bet ,Mileage was a great ,price was lower than anyone else by almost $2000 (Great Atmosphere) needless to say i LOVE my new car! if your looking for a good car and a good sales guy go see Kevin Lowe!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Find Kevin

Midwest was a great company with great prices what I beloved help me most was a salemen named Kevin I can't remember his last name but this sales helped me find the right car at a great price with no hassle find Kevin ask him about a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Matthew Hunt

I went to Midwest to see a truck that was listed online. Matthew Hunt greeted me and showed me the truck. Matt was great to work with and very helpful in going through the process of trading in my old truck and purchasing the new one. I highly recommend working with Matt if you visit Midwest Auto Store.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Midwest Auto Store helped me make a great purchase on a car I love. I went into the store and was immediately helped by Kevin Brinkman where he continued to help me through the whole process of purchasing a new car. He gave his honest opinion and really helped me come to a great conclusion on purchasing the car! He was able to get me approved in less than 24 hours of being at the store, in which I then was able to find the car I love and take it home within a 48 hour period. I was very satisfied with the great customer service he portrayed and i highly recommending going to him when looking to buy a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Found the vehicle I wanted online, the experience at this dealership was excellent. Everything I ask for was provided. The vehicle is in excellent condition ! Johnny Lee was respectful and great to work with, he was a easy going sales person which I like. Thank you Johnny !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great used car, great price, great service.

Went to Midwest for first time after seeing several vehicles online I was interested in. Worked with Johnny in the buying process. He was extremely professional and attended to every question I had. The buying process was fast and easy-I felt no pressure or stress throughout the experience. Had only one minor issue-the car I purchased had its check engine light come on a few days later. Midwest understood and gave a complimentary diagnosis in their garage-which I thought was the right thing to do. Highly recommend Midwest if you are in the used car market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I knew what I wanted and Matt worked to make it happen

I did my research online about the Chrysler 300 Midwest Auto Store had. showed up and Matthew Hunt took care of me. It took me a few days to come back and buy it, Matt walked with me through the paper work. Glad I bought from here. Everyone here was nice and worked with me, from Matt helping me get the auto to Nicole getting me the license. Only disappointment was the Chrysler was missing the floor mats.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing experience

My husband and I went to Midwest Auto in Florence, Ky. I recommend this dealership! Our salesman Matthew Hunt went to bat for us. He made sure we left with the best deal possible! If you are looking for a vehicle go there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Road Trip to buy my son his first car

My family drove all the way from Marion NC to buy our son his first car. When we arrived at Midwest Auto Store we were greeted by Kyle our sales person. He was very helpful in helping us find the right car for us. We eventually found the right car a Hyundai Genesis Coupe. The whole experience was reat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.