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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Awesome

Midwest Auto Store helped me make a great purchase on a car I love. I went into the store and was immediately helped by Kevin Brinkman where he continued to help me through the whole process of purchasing a new car. He gave his honest opinion and really helped me come to a great conclusion on purchasing the car! He was able to get me approved in less than 24 hours of being at the store, in which I then was able to find the car I love and take it home within a 48 hour period. I was very satisfied with the great customer service he portrayed and i highly recommending going to him when looking to buy a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Found the vehicle I wanted online, the experience at this dealership was excellent. Everything I ask for was provided. The vehicle is in excellent condition ! Johnny Lee was respectful and great to work with, he was a easy going sales person which I like. Thank you Johnny !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great used car, great price, great service.

Went to Midwest for first time after seeing several vehicles online I was interested in. Worked with Johnny in the buying process. He was extremely professional and attended to every question I had. The buying process was fast and easy-I felt no pressure or stress throughout the experience. Had only one minor issue-the car I purchased had its check engine light come on a few days later. Midwest understood and gave a complimentary diagnosis in their garage-which I thought was the right thing to do. Highly recommend Midwest if you are in the used car market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I knew what I wanted and Matt worked to make it happen

I did my research online about the Chrysler 300 Midwest Auto Store had. showed up and Matthew Hunt took care of me. It took me a few days to come back and buy it, Matt walked with me through the paper work. Glad I bought from here. Everyone here was nice and worked with me, from Matt helping me get the auto to Nicole getting me the license. Only disappointment was the Chrysler was missing the floor mats.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

PURCHASE EXPERIENCE

I STOPPED IN MIDWEST AUTO STORE BECAUSE MY ONLY VEHICLE BROKE DOWN AND I WAS VERY HAPPY THAT I CHOSE MIDWEST AFTER I HAD GOT THERE , KEVIN LOWE HELPED ME GET INTO A NEW CAR AND WAS VERY HELPFUL WITH EVERYTHING I NEEDED. I WOULD RECOMMEND MIDWEST AUTO STORE TO EVERYONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

"I was going to purchase a car online..."

My wife visited the lot and was greeted by Matthew Hunt. She told him what we were looking for and he went right to work on showing her the exact car we wanted. I got off work towards closing time, but Matthew stayed late and allowed us to test drive and move forward with the purchase that night. I was going to purchase a car online, but Matthew took but my anxiety at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience

My husband and I went to Midwest Auto in Florence, Ky. I recommend this dealership! Our salesman Matthew Hunt went to bat for us. He made sure we left with the best deal possible! If you are looking for a vehicle go there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Road Trip to buy my son his first car

My family drove all the way from Marion NC to buy our son his first car. When we arrived at Midwest Auto Store we were greeted by Kyle our sales person. He was very helpful in helping us find the right car for us. We eventually found the right car a Hyundai Genesis Coupe. The whole experience was reat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

quick and hassle free

I stopped into Midwest Auto on a Saturday morning and was greeted by Matt hunt. Mr Hunt showed me 3 vehicles I was interested, after consulting which one would fit my needs, we did the paper work and I was there and gone in my new car with no hassling. I would recommend this store and Matt, the experience was non stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome and great dealers

Matthew hunt was a great dealer he was quick to put everything together and outstanding on providing details to us about our car. I bought a 2009 Toyota highland and could not be more happier with what I got, Midwest auto is outstanding and have great cars, everyone should check out Midwest auto and look for Matthew hunt he will take care of you the right way quick and orderly!!!!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.