Skip to main content

Midwest Auto Store

(331 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

Want to share your experience with this dealership?

Write a review

PURCHASE EXPERIENCE

I STOPPED IN MIDWEST AUTO STORE BECAUSE MY ONLY VEHICLE BROKE DOWN AND I WAS VERY HAPPY THAT I CHOSE MIDWEST AFTER I HAD GOT THERE , KEVIN LOWE HELPED ME GET INTO A NEW CAR AND WAS VERY HELPFUL WITH EVERYTHING I NEEDED. I WOULD RECOMMEND MIDWEST AUTO STORE TO EVERYONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

"I was going to purchase a car online..."

My wife visited the lot and was greeted by Matthew Hunt. She told him what we were looking for and he went right to work on showing her the exact car we wanted. I got off work towards closing time, but Matthew stayed late and allowed us to test drive and move forward with the purchase that night. I was going to purchase a car online, but Matthew took but my anxiety at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

quick and hassle free

I stopped into Midwest Auto on a Saturday morning and was greeted by Matt hunt. Mr Hunt showed me 3 vehicles I was interested, after consulting which one would fit my needs, we did the paper work and I was there and gone in my new car with no hassling. I would recommend this store and Matt, the experience was non stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin Brinkman was great

Kevin was great. Very supportive salesman and great through the process. There was some financing slowdowns but Kevin was there with us throughout. Willing to do anything to accommodate our schedule and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome and great dealers

Matthew hunt was a great dealer he was quick to put everything together and outstanding on providing details to us about our car. I bought a 2009 Toyota highland and could not be more happier with what I got, Midwest auto is outstanding and have great cars, everyone should check out Midwest auto and look for Matthew hunt he will take care of you the right way quick and orderly!!!!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GREAT Customer Service and Experience!

Johnny Lee was my Sales person and he was fantastic! Johnny stayed in communication with me the entire week prior to me coming to look at car. He did what he said in a timely manner. Very laid and polite, which means a lot to me! The entire process from start to finish was easy and enjoyable! I recommend Johnny and Midwest Auto Store.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

my salesman

I had a young man help me the min. i walked in his name is Matthew Hunt. he was very nice..i told him what i wanted he kn where the car was located. it did not take long for him to do paper work..i lv my car i have told several people about midwest auto store and have told them to ask for Matthew Hunt....he is a outstanding sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin Brinkman did me right

I am very pleased with the quality of used car (Lexus IS 250) and the service that I received from Midwest Auto Store, specifically Kevin Brinkman. Kevin did a great job communicating with me remotely (via cell) and in person. He understood what I was looking for and gave me the financing options that I was looking for. Thank you, Kevin! I'd buy again from Midwest and Kevin. Sincerely, Bob Bollmer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, easy, painless

I recently purchased a car about a month ago. Kevin brinkman was my sales rep. He was very friendly and extremely knowledgeable for my many questions. He wasn't a pushy salesman like so many can be. I then meet with nick on the finance end of the deal and he was just as friendly and patient with my burage of questions. Great buying experience that I have recommend to many friends. Thanks for the help fellas!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Review

Kevin Lowe was my dealer and he was very nice, I purchased a Toyota Corola from them, and it was a bit off with the lights, I went back and they fixed it very easily. I recommend this to anyone who uses jt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.