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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Great service from beginning to end.

The team at Midwest Auto Store goes above and beyond customers' expectation. The have a state of the art repair shop, and their prices are the best in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buying Experience

I Highly recommend them I got an awesome deal for a great car that is dependable and safe. I went in not expecting to get anything newer but I did and they have awesome customer service in all departments. However I enquired about road hazard for tires but no one got back to me not looking for entire warranty but road hazard for tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying experience

I Highly recommend them I got an awesome deal for a great car that is dependable and safe. I went in not expecting to get anything newer but I did and they have awesome customer service in all departments. However I enquired about road hazard for tires but no one got back to me not looking for entire warranty but road hazard for tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car Dealership In The Tri-State!!!!!!

Def LOVED our business with this dealership. Very professional, very, nice, and down to earth crew. I personally worked with Kevin Lowe who is very honest and trustworthy! Even turned us away from cars that were no good for us. I will continue to buy my vehicles thru this amazing dealership. Thank you all!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

We work with Anna, when buying my new car. She was very helpful and accommodating when getting the car I wanted. I knew the car I wanted, and they helped me get it with my trade in and made it all go smoothly. We where very happy with the deal we got on both the new car and the trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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midwest auto store

Kevin Lowe took great care of me and helped me get into my car that night. Everyone is willing to work hard to help you find the best car for you. Thanks guys, I still love my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Midwest is great

We dealt with Kevin and he was fantastic. We came in on a Friday night for a test drive and really liked the car but wanted to see it in the daylight. We told Kevin that and he said that was no problem. He said to give him a call in the morning and he would have the car started and warmed up for us when we got there. Took it out for another test drive and came back and he worked with us on our trade-in and got the price right where we wanted it. It was a great experience and we have recommended to our friends who need a car to go see Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent seller

I recently purchased 2007 CRV Honda from Midwest Auto Store in Florence ky, I just want to say that my experience with the people at this store was great specially Mr Kevin ,he is friendly ,smart,and he did his best to help us so I was very happy when I left with the deal I got and I 'll tell every one I know about the store and Mr Kevin, many thanks to all staff there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

We were helped by Robert "The Older Gentleman" and we had a great experience at Midwest Auto when buying my used Mazda. I would definitely recommend this place to friends and family when looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Robert "The older gentleman" waited on my wife and I while we were trying to pick out a buy a new car. The guest service here was excellent and I would recommend this place to friends and family looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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