Reviews
Great service
Everyone was nice and great. We are very happy with the car and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awful Experience!
This place was terrible. I went in very interested in a car. NO ONE CAME OUT TO HELP ME! I had to go in and find someone. Then I bought the car and it needed Ohio inspection and approval. They instructed me that they would take care of it along with a burnt out turn signal and to come back in the pm the next day and it would be done. Went back, they didn't do the inspection and no turn signal. I had to wait FOR 3 HOURS for them to install the bulb (wouldn't pass inspection without). Then I had to take it and pay for the inspection myself. I will never go back here. I was stuck there for 3 hours and the staff wasn't great either. STAY AWAY!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best auto buying experience
Highly recommend Midwest Auto sales in Florence, KY. I got an awesome deal for a great car that is dependable and safe! They have awesome customer service in all departments. I had the pleasure of being helped by Kevin Lowe, he helped me find exactly what I wanted /needed for my life style as well as giving me the best price around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor follow through
I emailed to ask about a car listed at their dealership that was only listed with a mileage of 1! Someone called me back, said he'd investigate, and he never got back to me!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service from beginning to end.
The team at Midwest Auto Store goes above and beyond customers' expectation. The have a state of the art repair shop, and their prices are the best in town.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying Experience
I Highly recommend them I got an awesome deal for a great car that is dependable and safe. I went in not expecting to get anything newer but I did and they have awesome customer service in all departments. However I enquired about road hazard for tires but no one got back to me not looking for entire warranty but road hazard for tires.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying experience
I Highly recommend them I got an awesome deal for a great car that is dependable and safe. I went in not expecting to get anything newer but I did and they have awesome customer service in all departments. However I enquired about road hazard for tires but no one got back to me not looking for entire warranty but road hazard for tires.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Dealership In The Tri-State!!!!!!
Def LOVED our business with this dealership. Very professional, very, nice, and down to earth crew. I personally worked with Kevin Lowe who is very honest and trustworthy! Even turned us away from cars that were no good for us. I will continue to buy my vehicles thru this amazing dealership. Thank you all!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
We work with Anna, when buying my new car. She was very helpful and accommodating when getting the car I wanted. I knew the car I wanted, and they helped me get it with my trade in and made it all go smoothly. We where very happy with the deal we got on both the new car and the trade in.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
midwest auto store
Kevin Lowe took great care of me and helped me get into my car that night. Everyone is willing to work hard to help you find the best car for you. Thanks guys, I still love my car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase