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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Great Customer Service

My past experience with buying a vehicle has been mostly terrifying to say the least. You spend hours in a chair only to buy a car and pay more for it than it was worth new. I did not experience this at Midwest Auto. The atmosphere is very calming and each staff member helped each other as a team. Kevin Lowe was my salesman and let me just say he is a very honest person and trust me that is hard to find when your buying a car. I would recommend this car lot to anyone and feel great about sending them there to buy a car, thank you for the easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I enjoyed working with Darryl in find the right vehicles for my husband and myself. I have also had service done on my vehicle that was great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A College student

Going to Midwest auto went from a simple visit to a car buy in a matter of a few hours. The overall salesmanship from Kevin Brinkman was pleasant as well as fun. He was able to answer any questions and if he couldn't, he would not hesitate to ask a higher up. I strongly recommend this place and would specifically request Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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james & sharon hamilton

my wife and i bought a 2015 chevy impala. salesman johnny lee was very helpful in the purchase of the car. the dealership with and all the people were great. everything went smooth. i would recommend this dealership to anyone looking for a auto. thanks jim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greatest Experience Car Buying Ever!

Purchased a 2003 GMC YUKON Kevin Lowe was very helpful the vehicle is in great condition very honest and great customer service! I would definitely recommend Midwest Auto Store to everyone in need of purchasing a vehicle! A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car Buying Experience.

I stopped by this lot on a whim, I pass by it almost daily and the lot always looks like it has nice cars at a decent price. It was hard "letting go" of my old trusty Toyota, with all my personalized hippie bumper stickers! But I'm breaking in my new 2014 Toyota corolla,aka Brown Sugar, (hippy bumper sticker order has been placed!) Kevin Brinkman was able to help me with my purchase and I am grateful for that. Glenn and Jr. were very helpful too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service! No pressure!

I had never been to midwest auto store before, I ended up purchasing a 2004 Toyota sienna van. Outstanding customer service super friendly, no pressure, timely service, wonderful management, you could just feel The relaxed environment, and tell that this place was the right place to be. Johnny could not of been nicer or more accommodating. Thank you so much! I will be back to purchase my next vehicle as I have two teenagers getting ready to drive. Please please give this dealership a chance it is worth your time , And your money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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*Great Experience*

I went in knowing what I wanted. Got shown the car, went for a drive, and the signing process was very smooth. (Ask for) Mr. Kevin Brinkman, he is knowledgeable, courteous and professional at all times. I would highly suggest this location and would visit again for any customization. Dodge Charger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jason Mangrum

I would rate everything a 5 star. Kevin Lowe made me feel comfortable all through the buying process, and always answered and questions I had. I would and will be recommending Midwest Auto Stores to my friends and family. *The rating stars on here aren't working so well with my phone, or a i would rate 5 on all of them.*

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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luke summe

Great service from kevin lowe. Felt confident in my purchase. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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