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Midwest Auto Store

(331 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Outstanding service! No pressure!

I had never been to midwest auto store before, I ended up purchasing a 2004 Toyota sienna van. Outstanding customer service super friendly, no pressure, timely service, wonderful management, you could just feel The relaxed environment, and tell that this place was the right place to be. Johnny could not of been nicer or more accommodating. Thank you so much! I will be back to purchase my next vehicle as I have two teenagers getting ready to drive. Please please give this dealership a chance it is worth your time , And your money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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*Great Experience*

I went in knowing what I wanted. Got shown the car, went for a drive, and the signing process was very smooth. (Ask for) Mr. Kevin Brinkman, he is knowledgeable, courteous and professional at all times. I would highly suggest this location and would visit again for any customization. Dodge Charger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jason Mangrum

I would rate everything a 5 star. Kevin Lowe made me feel comfortable all through the buying process, and always answered and questions I had. I would and will be recommending Midwest Auto Stores to my friends and family. *The rating stars on here aren't working so well with my phone, or a i would rate 5 on all of them.*

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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luke summe

Great service from kevin lowe. Felt confident in my purchase. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

Kevin Brinkman was great to deal with. He was nice and not pushy. When buying a car that is the best way. Thanks for the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got the truck I was looking for

Kevin Lowe assited us in finding the truck we were looking for. Took the time to contact Dodge to make sure the truck had the features I needed to tow my horse trailer. Allowed us to go home and "sleep on" making a decision without turning on the "high pressure" salesman routine.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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got me the car I wanted

Kevin Lowe has done amazing job I have bought 3 cars from him in past 9 months. He has went above and beyond to find my son a car and find me 2 of my favorite cars. He promised after a year he would get me a better rate if I made all my payments. Dropped 8 % Thanks Kevin Lowe snd midwestautostore

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service,friendly atmosphere

I was treated with respect and friendly service all questions were answered quickly and negotiations were fair.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Melissa got my car done

The service writer is awesome she gets the job done. Melissa is great and is doing a awesome job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great People

I am so glad I went to Midwest Kevin Brinkman is a very good saleman I think all of the employees are very friendly and has a good personality all of the department is great I tell everybody that if you are looking for a car go to Midwest and ask for Kevin Brinkman he will help you out I love my car and I want to thank everyone at midwest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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