Reviews
Good experience
Kevin Brinkman was great to deal with. He was nice and not pushy. When buying a car that is the best way. Thanks for the help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got the truck I was looking for
Kevin Lowe assited us in finding the truck we were looking for. Took the time to contact Dodge to make sure the truck had the features I needed to tow my horse trailer. Allowed us to go home and "sleep on" making a decision without turning on the "high pressure" salesman routine.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
got me the car I wanted
Kevin Lowe has done amazing job I have bought 3 cars from him in past 9 months. He has went above and beyond to find my son a car and find me 2 of my favorite cars. He promised after a year he would get me a better rate if I made all my payments. Dropped 8 % Thanks Kevin Lowe snd midwestautostore
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service,friendly atmosphere
I was treated with respect and friendly service all questions were answered quickly and negotiations were fair.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melissa got my car done
The service writer is awesome she gets the job done. Melissa is great and is doing a awesome job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great People
I am so glad I went to Midwest Kevin Brinkman is a very good saleman I think all of the employees are very friendly and has a good personality all of the department is great I tell everybody that if you are looking for a car go to Midwest and ask for Kevin Brinkman he will help you out I love my car and I want to thank everyone at midwest
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Everyone was nice and great. We are very happy with the car and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awful Experience!
This place was terrible. I went in very interested in a car. NO ONE CAME OUT TO HELP ME! I had to go in and find someone. Then I bought the car and it needed Ohio inspection and approval. They instructed me that they would take care of it along with a burnt out turn signal and to come back in the pm the next day and it would be done. Went back, they didn't do the inspection and no turn signal. I had to wait FOR 3 HOURS for them to install the bulb (wouldn't pass inspection without). Then I had to take it and pay for the inspection myself. I will never go back here. I was stuck there for 3 hours and the staff wasn't great either. STAY AWAY!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best auto buying experience
Highly recommend Midwest Auto sales in Florence, KY. I got an awesome deal for a great car that is dependable and safe! They have awesome customer service in all departments. I had the pleasure of being helped by Kevin Lowe, he helped me find exactly what I wanted /needed for my life style as well as giving me the best price around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor follow through
I emailed to ask about a car listed at their dealership that was only listed with a mileage of 1! Someone called me back, said he'd investigate, and he never got back to me!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase