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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Great experience

I?m extremely satisfied with MidWest Auto Sales! I drove from Louisville and worked with Kevin Lowe throughout the week, getting paper work done and getting the job done. Kevin always responded quickly to phone calls or text with any questions I had. He sent additional pictures of the vehicle I was interested in. I purchased a 2017 Dodge Charger R/T, Kevin got me a great deal and I highly recommend him. I can?t thank him enough for all his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are grateful that you took the time to share your experience and even happier that we were able to make your car buying experience a good one! We hope you are still loving your Charger and look forward to the opportunity to work with again on your next purchase.

Found the car of my dreams

K Lowe made this car buying experience fast and easy. The car was in the condition they showed in pictures and described on the phone. They were honest and straight forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience, Rickie! We aim to make the car buying process as simple and pleasant as possible, so we're really glad to hear we did just that for you. We hope to work with you again in the future!

Amazing staff and service!!

I got my first car from Midwest Auto and George helped me with everything. He was very nice and not pushy at all. Really knew what he was doing!! Definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

So happy to know that you had a great experience and took the time to share it here, thank you! We are glad we could provide the car and service you needed and wanted, and look forward to the opportunity to work with you again in the future.

Outstanding Service!

Kevin Lowe was amazing today as my sales rep, he went above and beyond to get me in the car I was looking for. Everyone there was helpful and courteous. The best car buying experience I have ever had! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

09 Chevy

Kevin Lowe is the man to go to I wouldn?t have been able to get the truck I got if it was for him he was great to work with super friendly and a cool dude I bought a 09 Chevy Silverado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad Kevin was able to get you in a great truck and with a great buying experience! Thank you for sharing your thoughts and we hope to work with you again on your next purchase.

MIDWEST AUTO SALES FLORENCE KY

GREAT SERVICE... FRIENDLY PEOPLE.. KEVIN LOWE WAS A GREAT SALEPERSON :) I WOULD REFER ANYONE TO BUY A VEHICLE FROM KEVIN OR ANYONE ELSE AT MIDWEST AUTO SALES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Showed me a bunch of cars all look good to shape. Great selection to new to used cars. The manager to the employees were all nice and was happy to greet you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2000 Volkswagen Golf

I saw a 2000 Volkswagen Golf. listed that fell in my price range and I requested a confirmation that it was still available. Nine days later I have still not received any correspondence from them concerning this car at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a used car

I was nervous to go into a car dealership and buy a car. Kevin Lowe made the process go really smooth and my son will be going back to see him soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent dealership

We went to Midwest Auto Store because they had a specific vehicle that I was looking for at a great price. You know what they say, if it seems to good to be true it probably is. Keeping this in mind, I really wasn't expecting much. Well, 'they' were wrong! And, so was I. The 2011 Kia Sorento that I was interested in was waiting when I got there. I was immaculate. There was a Car Fax report, so I had an idea of previous ownership and condition. Kevin Lowe greeted myself and my wife when we arrived. He opened the vehicle, then disappeared so we could investigate it. When we were ready, he gave us the keys and we went for a test drive. We have bought many vehicles over the years. So, we've seen the tricks. One of the favorites is to change the monthly payment from what you are told to what you will actually pay. When we were in signing the papers, we still hadn't seen the loan percentage and still hadn't been told what our payments would be. My wife said we were told the payments would be between this much and this much. Has that changed? The finance man said, yes, they have. I could tell by the look on my wife's face that we were leaving. The man then said, They've gone down. My wife started to breath again. The payments didn't go down one or two dollars either. They went down about ten dollars. The warranty is very good also. I now have a new car that I am very happy with. A salesman, Kevin Lowe, that I trust and a dealership that I will return to next time I'm looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.