Reviews
Great Service. Great People.
We purchased a Chevy Silverado 2010 yesterday and are more than happy with the wonderful service. It was fast and hassel free. Will definitely be back. Go see Kevin Lowe!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cody and Kelsi, thank you for sharing your thoughts and experience! Making the car buying process simple and easy is a priority for us, so we're glad to hear we achieved that for you. Kevin is grateful for your kind words and looking forward to assisting you again!
Great place to check out
This was a great place to find a fair priced vehicle. They had a lot of cars on site to test drive and a helpful staff.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience! We hope to have the opportunity to help you purchase a great car in the future.
No Hassle, Great People
Ask for Kevin Lowe. My son needed a new car quickly. We told Kevin what we needed in price and he hooked us up. Amazing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love to know that we were able to provide just what you and your son needed! Thank you for taking the time to share your experience. Kevin appreciates your recommendation! We look forward to helping you both again in the future.
Honest people
Kevin Lowe was my salesman on recent purchase. He worked with me and was not pushy. The unit was actually in better shape than I expected. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We aim to make the car buying experience as pleasant and clear as possible, so we are extremely happy to hear that we were able to exceed your expectations! Thank you for taking the time to share your experience and we hope you will come see us again for your next purchase or service.
Scammers
SCAMMERS, BEWARE. CAme here looking at a used Jeep, offered cash they wouldn’t come off the price a dime and wanted me to pay 650$ in dealer charges.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, we're sorry you did not enjoy your experience shopping with us. Please understand that the dealer processing fee is a predetermined set amount that covers various administrative and regulatory tasks the dealer must complete for every purchase. We are required by law to charge the same amount for every car, regardless of the car price or type of purchase. We hope to have the opportunity to provide a better buying experience for you in the future.
Had to do there work for them.
Found out after buying car with cash I had to do my own title work and License. It took 2.5 weeks to get the papers to take to the DMV. Why so long?? Not sure why I paid a processing fee of $549. I had a talk with the title clerk at he office and she said this is how they do it for cash buys. Maybe you should not charge a processing fee then or make the amount less. Also a man standing in the office claimed he was the manager after I ask for the manager to talk to. Not!!! Website show a women is the manager. How dishonest was this. I suggest buyer beware of this Auto store.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Zack, please accept our apology for this extremely delayed response. We are sorry that you did not have a good experience with us and felt that the process was unfair. Though the temporary tags received with a car are valid for up to 60 days, we aim to get the the title paperwork delivered in 3-4 weeks, which is a standard time-frame when processing 50-100 cars per week. We're sorry you were frustrated with the 2.5 week delivery time, though we believe it to be better-than-average. Regarding the document processing fee, please understand that the fee applies to all purchases, whether financed or paid in cash, and to all cars regardless of price. The documentation processing fee covers all administrative related costs, including but not limited to: internal systems, processing forms, government regulatory tasks, access to the CarFax report, etc. This fee cannot be changed on a case-by-case basis as we are required by law to charge the same processing fee for all cars and all types of purchases. We hope this information is helpful and that you will allow us the chance to serve you again in the future.
ckjohnston
we were looking to buy a 2012 caravan that they had for 8991 list price . we were going to pay that and the taxes .told we had a deal then o we need this charge and that charge added on . walked out .this is after driving from burlington ky , also after talking to salesman yes we can get the deal done.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry you did not have a pleasant experience with us, but we thank you for your feedback.
Waste of time
What an absolute waste of time. The cars are never ready or available, despite calling ahead of time and setting up an appointment to view the car. The other cars that we looked at, were filthy, both inside and outside. Just an overall disappointing experience. I would never consider purchasing a car from this dealership again.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are truly sorry you did not have a positive experience shopping with us. We have recently added several staff members and are working towards adding more so that we can be sure that we deliver on our promises for the best cars at the best prices we can offer. We hope to have the opportunity to provide a better buying experience for you in the future.
Fast Service and an Smooth Transaction!
We just purchased a used car as a graduation gift. We had a very pleasant and smooth transaction. Kevin Lowe was very easy to deal with and no high pressure sales! We were in and out within an hour unlike most dealerships. We will buy from them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pissedoff
I would watch these guys offer guaranteed financing get you over there for hours then say no run u around something shady bout them guys
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
It is our goal to be as helpful and forthright as possible to make the car buying experience as pleasant and easy as possible. We welcome you to reach out to us directly to discuss your specific issues so that we may alleviate your concerns.