Reviews
Friendly service
My salesman, Johnny Lee was terrific. He was exceptionally friendly and not pushy. I have met with two other dealers and decided to come back here to Midwest for their professionalism. I would highly recommend Midwest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love to know we are providing the excellent service that our customers have come to expect. We really appreciate you taking the time to share your experience with us! We look forward to working with you again in the future.
Jim & Peggy buy a car for their daughter
I called to insure that a car I looked at on line was still available. I was assured that it was. Aaron Brown, Midwest Auto Store's employee said that if I wanted to test drive the vehicle (I live over an hour away) call him when I driving down and he would have the vehicle ready to test drive. Everything went as planned. The vehicle was test driven and bought, and Aaron was a pleasure to deal with. I hope the best for he, his wife, their 3 daughters and his son. God bless!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
How wonderful that Aaron was able to make your buying experience, fast, easy and pleasant! That's exactly what we strive for. Thank you for taking the time to share your experience, we really appreciate it!
Will be a returning customer
We bought our Nissan Juke here from Kevin L. at the end of May 2019. We loved the car and they allowed us to trade our SUV in order to get it. However, we forgot to bring the SUV title with us that day! The store let us put a deposit on the Juke and held it for us until we could come back with the SUV title and the check for the Juke. We noticed a rear wiper wasn't on this Juke, (previous one had broken off) but Kevin said right away he would get that part in for us without charging us extra. He did just that and the nice receptionist had it mailed to us and it is now on and works perfectly. Kevin was very hospitable and very attentive with us, as he was with many other customers that day. Wish there were more salespeople/receptionists out there that were easy to talk to and deal with like him! No real hard sales pressures here. MJ was very helpful and informative speaking with my husband. Even doing the final paperwork was not a problem. It all went smoothly. Thanks, Midwest Auto Store!!! :) I LOVE MY LITTLE JUKE!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mandy, we are so glad you had the amazing experience we always strive for! Thank you for taking the time to share your thoughts. We hope you continue to love your Juke and we look forward to helping you again with any car purchase or service needs you have in the future!
I bought my Ford Fusion there
Great experience. Found on carGuru. They beat the cost of all the other dealers that I looked at. They were sensitive to my time because I had only two hours to buy the car and have it detailed before I had to leave for dinner to celebrate my 19th wedding anniversary. Kevin Lowe was great and was flexible on the time for me to schedule my test drive. I had gone to 2 Ford Dealerships, a few used car dealerships, and a CarMax. They beat the prices and I was able to get the car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased that we could meet your needs and help you get the best car for the best price! Thank you for taking the time to share your thoughts and experience. We hope to be able to help you again in the future.
this is the place!!
purchased 2013 ford focus yesterday. Kevin Lowe took very good care of me. no hassle. no bs. straight forward the way I like it. thx Kevin. finance guy efficient also. IMO he went beyond what had to be done. it was painless thx MJ Seems like everyone in the operation knows his job and that alone is why my family will be going back to purchase. I could write a book on the dealers I spoke with that dont know jack, dont think i know jack and dont care. I am sooo glad i found these guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear that we have provided the best service possible! We take pride in our knowledge and the care we provide our customers, so we're very grateful that you took the time to share your experience here. Sounds like we will see you again and we look forward to the opportunity!
horrible place to buy
Dont buy here. The customer service is horrible. They rush the paper work on you so they can charge you things for that they dont honor. They do not honor anything they offer. They treat their customers horrible. Only in it for the money. Sent me paper work and didnt match the charges on the day i bought my vehicle. They kept giving me the run around. Refused to talk to me after 2 months. All because i had a simple question and ask them what one of their services was that they charged me. I hope these guys go out of business and the world truly see who these people really are. Never buy from here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. Our goal is to provide the best service and vehicle we can at the best price we can, and we're sorry you feel you did not receive that.
Great Service. Great People.
We purchased a Chevy Silverado 2010 yesterday and are more than happy with the wonderful service. It was fast and hassel free. Will definitely be back. Go see Kevin Lowe!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cody and Kelsi, thank you for sharing your thoughts and experience! Making the car buying process simple and easy is a priority for us, so we're glad to hear we achieved that for you. Kevin is grateful for your kind words and looking forward to assisting you again!
Great place to check out
This was a great place to find a fair priced vehicle. They had a lot of cars on site to test drive and a helpful staff.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience! We hope to have the opportunity to help you purchase a great car in the future.
No Hassle, Great People
Ask for Kevin Lowe. My son needed a new car quickly. We told Kevin what we needed in price and he hooked us up. Amazing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love to know that we were able to provide just what you and your son needed! Thank you for taking the time to share your experience. Kevin appreciates your recommendation! We look forward to helping you both again in the future.
Honest people
Kevin Lowe was my salesman on recent purchase. He worked with me and was not pushy. The unit was actually in better shape than I expected. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We aim to make the car buying experience as pleasant and clear as possible, so we are extremely happy to hear that we were able to exceed your expectations! Thank you for taking the time to share your experience and we hope you will come see us again for your next purchase or service.