Reviews
Courteous Service
Everyone was very courteous and professional from the time I arrived until I left. My wait time was not as long as I anticipated which was a pleasant surprise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that your expectations were met. Thank you so much for your positive feedback.
Service at Rusty Eck
The wait was longer than I expected (computer problems?), but I was kept informed as to what was happening and that made it better. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Rusty Eck Ford! Hope you're enjoying your vehicle, and as always, drive safe!
Rusty Eck Quick Lane Service
Called for appointment for servicing and inspection of my 2006 Ford Focus. Was well received upon arriving at the appointed time. They made good recommendations such as flushing the fuel system which I had them do. The waiting time was reasonable, following by a good explanation of what was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your comments keep us motivated and working hard for all our valued clients! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Fantastic customer service from Glenn Williams!
As always, when I'm dealing with Glenn Williams for having my 2014 C-Max serviced, I receive the highest quality of customer service along with most excellent service to my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your recent experience with us, Elizabeth! Thank you for this feedback!
Great Place to Buy a Car
I have been to Rusty Eck 3 times to buy vehicles. Always been treated with respect and have walked out knowing that I have made a good deal. The sales people will work with you to find a vehicle and payment options that can fit comfortably into most budgets.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Service was excellent and Chris Fontes is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Car Buying Service!!!!
2015 F-150 SuperCrew XLT. The service was excellent and the staff was helpful as well as knowledgeable. My father actually purchased a vehicle from Rusty Eck Ford the next day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your comments keep us motivated and working hard for all our valued clients! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car buying
We purchased a 2016 Ford Explorer XLT. Everyone we came in contact was very professional and friendly. Our buying experience was great. We were made to feel like our thoughts and opinions were important to our salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Daryl & Linda, Thank you for your kind review. We love hearing that you felt well taken care of and that our sales staff met your expectations. Our customers' opinions and satisfaction are our number one priority. Thanks so much for the feedback and enjoy your new Explorer!
Great services
Kennedy was very helpful and the service center was very friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Ronda, So glad to hear Kennedy took great care of you. Have a great weekend!
Good service!
The guys in QuickLane took care of my car and got me back on the road in a reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, We're glad to hear you experienced our exceptional service! Thanks for your kind words. If you need anything in the future, we're here to help.