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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Eck Ford from DealerRater.

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amazing

We purchased a 2016 focus. Everything was great. The staff was extremely helpful, and the service was exceptional.we plan on buying all of our future vehicles from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Katy, thank you for sharing your recent experience at Rusty Eck Ford. Hope you're enjoying your vehicle, and as always, drive safe!

Quality facility

Always have great service and my vehicle stays in great running condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service clean facility excellent experience

I'm a repeat customer at Rusty Eck Ford, the dealer always work with there is Jamall. He's excellent at what he does, he gave me sound advice about the truck F1 50 that I bought and help me make the right decisions and it made me feel comfortable all the way through it like he always does, if you ever loses guy you'll be losing a lot you better keep him around is good people thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wallace, thank you for your positive review. The staff at Rusty Eck Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!

Great service

We bought a 2015 Ford Focus, such a great buying experience! We will always buy from rusty Eck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Janna! We are happy to hear of your positive experience with our dealership. Thank you again for the review!

Rusty Eck

Glenn Williams does a great job in getting our vehickle taken care of. Even when they are already busy he got our truck diagnosed and repaired in a short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service and accomodating.

Very busy day, but you worked us in. The wait was longer than estimated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Company! I miss Troy McCready Though

I miss Troy McCready... Everything was Great though!!!!! You should Hire Troy back!!! Randolph

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review, Randolph. We appreciate your review and hope we can continue serving you for many years to come.

Amazing Service

Emanuel was amazing. Great customer service and finished on time. He also answered all my questions. Always a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Rusty Eck Ford. We appreciate your review and hope we can continue serving you for many years to come.

Great Service Great Sales Great Place

Great Service Great Expeeience Great Place to do business .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Saving Christmas

Excellent customer service. My Ford Fusion battery failed on Christmas eve morning and after getting a jump start I raced over to Rusty Eck Ford arriving at 11:00 am. They were able to get me in and replace the battery which was a rush job as they were closing at 12:00 noon. Job well done. Thanks to all involved in making it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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