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Heritage Mazda Towson

(1,718 reviews)
Visit Heritage Mazda Towson
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 11 awards
2023 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 881-6423 (877) 881-6423
Used (877) 881-2716 (877) 881-2716
Service (877) 881-0301 (877) 881-0301

Reviews

(1,718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Mazda Towson from DealerRater.

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Positive purchasing experience

We had a positive experience purchasing a Mazda5 from Greg Lineberry. He was courteous and professional and I would highly recommend him. The entire staff was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Greg and the team! If you should have any further questions or want a little more insight on your Mazda, please don’t hesitate to contact us! We would love to work with you again soon.

easy to deal with

Negotiated a price online, only had to haggle about the value of the trade-in in person (never fun). Otherwise easy time of it with salesman Greg Lineberry. In and out in about 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Greetings, Frank! Thank you for stopping by Heritage Mazda Towson. We appreciate your thoughtful review and will be sure to share your thoughts with Greg and the team. We hope to see you soon!

Awesome service at Heritage Mazda

Thanks to Gabe Cunningham I got a great car and great service. I would definitely recommend them to anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greetings Brad! Thank you for stopping by Heritage Mazda Towson. We sincerely appreciate your review and will be sure to share your encouraging thoughts with Gabe and the team. We hope to see you soon!

Buying a new Mazda 3

What a great experience. They had exactly what I wanted - the process for buying the car was a breeze - everyone at the dealership was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heritage Mazda Towson is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new car. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you soon!

Buying a Mazda 3

What a great experience. They had exactly what I wanted - the process for buying the car was a breeze - everyone at the dealership was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning! Heritage Mazda Towson would like to personally thank you for taking the time to write this extremely positive review. We encouraging you to 'Like' us on Facebook so you may catch our in-store specials. Thank you and be sure to visit us soon!

Friendly and low-key!

Everyone at this dealer was a pleasure to work with. I went back and forth in actually committing to a car quite a few times, and each time Gabe and Jason were very patient with me. Gabe made the process fun and didn't pressure me once into buying anything. More importantly, Gabe was honest with me about each car in which I was interested. I would definitely recommend Gabe and the dealership itself to a friend, and would come back for another car in a heartbeat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Gabe and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

Friendly and low-key!

Everyone at this dealer was a pleasure to work with. I went back and forth in actually committing to a car quite a few times, and each time Gabe and Jason were very patient with me. Gabe made the process fun and didn't pressure me once into buying anything. More importantly, Gabe was honest with me about each car in which I was interested. I would definitely recommend Gabe and the dealership itself to a friend, and would come back for another car in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Heritage Mazda Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Gabe and the team! Thank you again for your review.

Easy car buying experience!!

Overall great experience. Gabe was very fun, knowledgeable and kind. They gave me the evening to think about my purchase and when I let them know I was ready to buy, I came back and they had everything ready to go. Doug came in on his day off to finish the rest of the paperwork. Spent a little time with the finance department and came out to my shiny new car. I would recommend going to see Gabe and the rest of the team at Heritage Mazda! Thanks again, Gabe for all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! Heritage Mazda Towson strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company's success. Thank you again for the wonderful feedback.

Dealer response

Good morning. Heritage Mazda Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that Gabe lead you to your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

Easy car buying experience!

Overall great experience. Gabe was very fun, knowledgeable and kind. They gave me the evening to think about my purchase and when I let them know I was ready to buy, I came back and they had everything ready to go. Doug came in on his day off to finish the rest of the paperwork. Spent a little time with the finance department and came out to my shiny new car. I would recommend going to see Gabe and the rest of the team at Heritage Mazda! Thanks again, Gabe for all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your earnest response Ashley. We appreciate your feedback and will be sure to share your encouraging thoughts with Gabe and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

Great service

Going to Mazda heritage of Towson is like being with family. Gabriel Cunningham, the salesperson was excellent. He was knowledgeable, cared about my needs, and did everything he could to ensure that I left happy and with a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your earnest response James. We appreciate your feedback and will be sure to share your encouraging thoughts with Gabriel Cunningham and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.