Reviews
Bought a new car
Last week I bought a 2015 mazda 3 hatchback from Heritage mazda Towson. From the moment I stepped foot in the dealership, I felt no pressure to buy whatsoever. Gabe Cunningham was my sales person and he was fantastic through the whole process. All of the staff that I dealt with were friendly and courteous. I definitely recommend anyone looking to buy a car to go to Heritage mazda Towson and give them a chance, you won't be sorry.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
markg488 - Thank you for your encouraging review of Heritage Mazda Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Mazda Towson. www.facebook.com/HeritageMazdaTowson
markg488 - Thank you for your encouraging review of Heritage Mazda Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Mazda Towson. www.facebook.com/HeritageMazdaTowson
Fast and Easy
I was looking for a 2015 Mazda 3 i Sport and actually found a better price at another dealership. However Sang was more than willing to do a price match and we went through everything nice and easily. I did catch a small error when it came to the financing but they quickly fixed that for me. I pretty much walked out with a new car in about an hour. Thanks, Sang!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello myguo93 - Heritage Mazda Towson would like to congratulate you on your new 2015, Mazda3 i Sport! We were very glad to hear that Sang was able to assist in making your car buying experience a memorable one. Moving forward, please do not hesitate to stop for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day. www.facebook.com/HeritageMazdaTowson
Ralph Price is the man!
I have purchased 3 cars from Ralph over the last few years and he has always done right by me. I am always treated as though I am important to him and I don't even consider anywhere else now I just call him up when I am ready to trade up. Just like I have relationships with my mechanic, insurance guy, tax person, etc. I know I can trust him and that is hard to find these days!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your earnest response bcapezio5. We appreciate your feedback and will be sure to share your encouraging thoughts with Ralph Price and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon. www.facebook.com/HeritageMazdaTowson
Look No Further!!!!!!!
Go directly to Heritage Mazda of Towson for your next purchase. You will love the vibe and service. Ask for Gabe. He's so awesome and will take great care of your needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joevona, thank you very much for the positive feedback. We were glad to hear that Gabe was able to assist you in purchasing your new vehicle and we will certainly share your feedback with him! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you again! Thank you again Joevona and have a great day. www.facebook.com/HeritageMazdaTowson
2015 Mazda 3 Purchase
I bought a 2015 Mazda3 at Heritage Towson. I love my new car! Greg and Peter were both very helpful throughout the buying process. All of my questions were answered and I did not feel any pressure to purchase. Everyone worked hard to make sure I got the car that I wanted. They were all very nice and overall it was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings gbrazeau! Thanks so much for the encouraging words. We strive for ultimate customer satisfaction and we are so pleased to hear that Greg, Peter, and the rest of the team at Heritage Mazda Towson were able to give you such a great car buying experience. If anything at all comes up while you are getting settled in to your new 2015 Mazda3, please don't hesitate to call or come by. We would love to see you again. www.facebook.com/HeritageMazdaTowson
2015 Mazda3 Purchase
Just went to look at purchasing a Mazda 3 for my daughter and ended up buying one for myself as well as my daughter. Heritage Mazda and sales associate Peter Holback in Towson proved AAA+ service and I would recommend them to anyone. I looked at Toyotas , Hondas, Volkswagons and Nissan and the guys at Heritage were miles ahead of the rest. Nothing but easy going attitudes here with no pressure at all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Ken! First and foremost, thank you so much for the kind comments. Our ultimate goal is providing our customers with world class service and we are so happy to hear that Peter Holback and the team at Heritage Mazda Towson were able to help make your car buying experience so great. I hope both you and your daughter are loving the Mazda3! If anything should come up for either of you, please don't hesitate to give us a call or pop back in. We would love to see you again! www.facebook.com/HeritageMazdaTowson
Excellent experience
I felt very lucky to have had Gabriel Cunningham as my sales person. He is extremely knowledgable and answered all my questions. He is very calm and professional which is a great asset. I enjoyed working with him. He was able to get me into the exact vehicle I wanted. No pressure! Thanks Gabe!! I'm loving the 2016 CX5!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Howard03. Heritage Mazda Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that Gabe Cunningham was able to assist you with your new 2015 Mazda CX5. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Howard03 for the highly praised review. www.facebook.com/HeritageMazdaTowson
Gabriel Cunningham worked hard to earn my business.
Gabriel Cunningham worked hard to earn my business via email and telephone as I didn't have a car and couldn't visit in person. I originally contacted the dealership about a used car, and then slowly realized I was shopping for a new car instead. Gabriel was always polite, informative, true to his word and ready and able to answer questions I had even though I wasn't there in person and he had no reason to treat me like a 'serious' buyer. He knew the possibility of a sale was a long shot, and he still provided me with excellent service, for which I am very appreciate. Though I ultimately wasn't able to give him the sale, I wouldn't hesitate dealing with him in the future, or recommending him to any family or friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning JW32. In response to your review, I want to take the time to thank you for praising Heritage Mazda Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again JW32 and be sure to stop by soon! www.facebook.com/HeritageMazdaTowson
Worked with us!
Working with Heritage Mazda, we never felt any pressure. Greg and Sang worked with us, and we left feeling we got a good deal. Really the first time I have felt that in all my car buying experiences.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate the positive feedback. We are delighted to hear that Greg, Sang, and the rest of the team at Heritage Mazda Towson were able to provide you with such a memorable car buying experience. We look forward to working with you again! www.facebook.com/HeritageMazdaTowson
No pressure
Sang was very very helpful,he was never pushy and I didn't feel pressured. I am pleased with the purchase of my 2016 CX-5!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi xraygirl111! Thanks for the encouraging feedback! We are delighted to hear that Sang was able to make your car buying experience such a memorable and positive one. I hope you are enjoying your new 2016 Mazda CX-5! www.facebook.com/HeritageMazdaTowson