Reviews
I Went through some hard times during the pandemic and my
I Went through some hard times during the pandemic and my credit suffered was not able to get a new lease anywhere. Went to Route 46 Mitsubishi today and they sold me on Financing and were able to get me approved. Willy was really patient and got me a done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hanna, congratulations on your new vehicle. We are happy to hear that our staff was able to make this happen for you.
Albert Go See Him ASAP!
Albert Go See Him ASAP!!! AMAZING EXPERIENCE! Worked with LeLe Finance director who got me approved with terrible credit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alfarad, thank you for taking the time to leave a 5-star review. Our staff appreciates it.
I had a very easy time purchasing a used vehicle at this
I had a very easy time purchasing a used vehicle at this place. Stephanny was very helpful and friendly. She made the process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rodney, we are happy to hear that our staff provided you with a 5-star shopping experience. It was a pleasure serving you as a customer.
I asked about availability of a certain car.
I asked about availability of a certain car. They said they have it and emailed me everyday to schedule appointment and that they are expecting me, happy to see me, etc. Saturday morning in that heavy rain we got there. I was told before, that I have ask for Vanessa or Rafael. None of them were there, So we were visited by a bored auto dealer there. Told us they don’t have that car. He really didn’t help us to find another option. We drove a large distance on that heavy rain all nothing! I wish they were more clearer. I am sure I won’t set foot there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Please allow us to apologize for the negative experience you have had. Please reach out to me at jamie@route46autos.com to further discuss this. I look forward to speaking with you. Jamie Rusignuolo
AVOID- Worst Customer Service
Avoid at all costs. I was looking for a used vehicle and reached out to this dealership. As I live a good distance away they said they would send me the price quote and have a manager call me. I got a generic email with no information, spammed with fake follow up emails and no call back. I called back 4 times to get a salesman to speak to and no one called back. Finally I gave it one last time and got a manager on day 4 and he said the car was sold the night before. As I discuss the customer service issues he proceeds to take another call and talks to someone while I am still talking. Don't waste your time here, deal with honorable people...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
K, thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at jamie@route46autos.com. I look forward to hearing from you. Jamie Rusignuolo
2024 mitsubishi mirage great deal and great staff
Thank you s.perez and Raphael gor a great purchase and help with financing and getting the vehicle I wanted. Great staff and all very happy wooo totally recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, thank you for the 5 star review and the recommendation. It was a pleasure serving you as a customer.
Jehan, Jude and Albert took absolutely care of my family
Jehan, Jude and Albert took absolutely care of my family and myself. They were upfront and honest and got me in and out in my new car with in no time. 5 stars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
SAEED is the best car salesman I’ve ever met by far!
SAEED is the best car salesman I’ve ever met by far! Great personality, excellent charisma, and most important he loves what he does. He’s very attentive and knows how to deliver excellent customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jaden, thank you for taking the time to leave a 5 star review. It was a pleasure serving you as a customer.
This dealership is full of lies.
This dealership is full of lies. I went over to look a 2017 4Runner listed for almost $40,000 and the sales person gave me deceiving info on SUV having rubber coating on bottom for rust. Then, 2 days later when I had appointment with manger Akram Ali, upon my arrival he told sales rep. JUST GO DEAL WITH THEM. I DONT FEEL LIKE DEALING WITH THEM. Akram not realizing I was right behind him. Akram was shameless and not a bit embarrassed on his act. On top of that he quickly said, SUV price is final as listed, plus $3500 prep fee, $799 dealer fee, $250 motor vehicle fee. I got a headache and walked out! So, my recommendation don’t shop there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We, sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo
Very good Car and good dealer
I bought Mitsubishi outlander from route 46 last week.Nice friendly atmosphere a knowledgeable and helpful sales associate Stephanie who was very professional and dedicated.She was patient and understood my concerns.I had a meeting with Akram Ali (Sales Manager of the store) , he is amazing and very good professional and understands my need.He helped put me in a car that fit my budget and got me on my way as painlessly as possible. Thanks Akram and Stephanie for all your help and I will definitely recommend whomever needs a nice car to your establishment. Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arunkumar, congratulations on your new Mitsubishi Outlander. It was a pleasure serving you as a customer and appreciate the recommendation to your friends and family.