Reviews
A large selection of vehicles with numerous options in
A large selection of vehicles with numerous options in stock that was at the ready and my salesperson did not have to go find the car I wanted. Additionally, my salesperson Jeff was very knowledgeable and answered all my questions with a no pressure sales approach.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Denise, for your wonderful review! We're thrilled to hear that you found a large selection of vehicles and that Jeff was able to assist you with his knowledge and no-pressure approach. At Gerald Kia of North Aurora, we strive to make the car buying experience enjoyable and efficient. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
My experience at this dealership was awesome.
My experience at this dealership was awesome. People say walking into a car dealership can be scary, but I felt very welcome and comfortable here immediately after I started working with Adil. I have already started recommending this dealership to my friends and coworkers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that your experience at Gerald Kia of North Aurora was awesome and that Adil made you feel welcome and comfortable. Your recommendations mean the world to us, and we appreciate you spreading the word. We look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Really appreciated the thoughtfulness & care I received
Really appreciated the thoughtfulness & care I received when purchasing a new (used) vehicle after my previous vehicle was in a colliison.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Phillip! We're thrilled to hear that you appreciated the thoughtfulness and care we provided during your vehicle purchase at Gerald Kia of North Aurora. It's great to know that we could assist you after your previous vehicle's collision. We hope you enjoy your new (used) vehicle and look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Our salesman, Jim Vanacora, greeted us with kindness and
Our salesman, Jim Vanacora, greeted us with kindness and enthusiasm. He took the time to find out what our wants and needs were and helped us find the perfect vechicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Sherrie! We appreciate your kind words about Jim and the time he took to understand your needs. We're thrilled to hear you found the perfect vehicle at Gerald Kia of North Aurora. We look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Had my Kia Niro towed in at 7pm.
Had my Kia Niro towed in at 7pm. Juhn K had it looked at and fixed the very next day!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, James! We’re thrilled to hear that you received prompt service for your Kia Niro. Juhn works hard to ensure our customers are taken care of, and we appreciate you sharing your positive experience. We look forward to assisting you again at Gerald Kia of North Aurora! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Service was performed in a timely manner.
Service was performed in a timely manner. It required our vehicle being kept overnight, and dinner it is under warranty, we were provided with a loaner vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Patrick! We’re glad to hear that your service was performed in a timely manner and that you were satisfied with the loaner vehicle during your overnight stay. At Gerald Kia of North Aurora, we strive to ensure our customers have a smooth experience. We appreciate your feedback and hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
The work was done in the time promised.
The work was done in the time promised. I was told about extra work that needed to be done as well as how much it would cost. My car was cleaned inside and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind review, Lynette! We’re thrilled to hear that the work on your vehicle was completed on time and that you appreciated the transparency regarding the extra work and costs. At Gerald Kia of North Aurora, we strive to provide excellent service, and it's great to know you left with a clean car. We look forward to seeing you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
They are not a high-pressured dealership.
They are not a high-pressured dealership. They made me feel comfortable the whole time. I bought the vehicle when I wanted to, not when they wanted me to.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Michael, for your fantastic review! We're thrilled to hear that you felt comfortable during your visit to Gerald Kia of North Aurora and appreciated our no-pressure approach. It's important to us that you find the right vehicle on your own terms. We look forward to seeing you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Definitely very pleased with the service,and also a full
Definitely very pleased with the service,and also a full description of up coming concerns to take care on the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Jesus! We're thrilled to hear that you're very pleased with the service at Gerald Kia of North Aurora. We strive to provide thorough descriptions of any upcoming concerns to keep your vehicle in top shape. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
The sales representative was thorough, professional,
The sales representative was thorough, professional, knowledgeable, personable, and friendly. The over all dealer experience was without pressure and most enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that your experience at Gerald Kia of North Aurora was enjoyable and that our sales representative made a positive impact with their professionalism and knowledge. We always strive to provide a pressure-free environment, and we appreciate your kind words. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com