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Kirby Kia of Ventura

(457 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (888) 483-1461 (888) 483-1461
Used (877) 760-2604 (877) 760-2604
Service (877) 760-0053 (877) 760-0053

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Kia of Ventura from DealerRater.

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My NEW SUBBIE!

We just purchased our second Subaru Outback. The whole process from the trade in communication with Joey, ordering my new Subaru from the factory, and the delivery and orientation and out the door experience was over the top! Bob is the MAN! We make the trip from SB to Kirby and never regret it. All of our service has been done by Kirby and the service consultants are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Positive Experience with Jesse Rodriguez

Jesse Rodriguez was the most professional salesman that I ever dealt with. He was extremely professional, polite and patient. This was the best car buying experience I ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

I enjoyed working with Mark for a no pressure sale. All staff i encountered had carried themselves professionally

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Mark was informative and didnt push too hard. A true professional. I would highly recommend Kirby Kia of Ventura if you are in the market for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Repairs

Clint was outstanding and very pleasant to have as my service guy!! Thanks for everything and we will be back. I have been elsewhere and you guys are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great services. Jordon French is the best

Came in with a set price and came out with a 2019 car with a great deal which saved me thousands. Jordon French is a caring salesman who goes beyond to find the car in your price range and with all the bells and whistles you wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a New Car

The Salesman, George Estrada, was wonderful to work with. I did a lot of the legwork/homework by phone. He was very accommodating and when I came in was great with all my questions and the negotiations. AND I traveled 1 1/2 hours to do business with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Marcia, we appreciate your business and sharing your positive experience with George!

Great and fast service

George E made it quick and easy. Online application was simple and saved time. Everyone was professional and courteous. This is a great place to go get a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall Excellent Experience “Mark Morehead”

This was my first time ever purchasing a leased vehicle. My salesperson was Internet manager “Mark Morehead” and let me start off by saying I throughly enjoyed my experience. I told Mark exactly what I was looking for up front and he made it happen. I asked and he simply said let me run the numbers and see what we can do for you. He gave me several options and was very professional and friendly. I would recommend not only friends but family to purchase from this establishment! There was no “sales” push or pressure at all. This experience was simply me asking for what I wanted/needed and they provided that. In conclusion, If your looking to get yours needs met and buy, lease, or whatever your looking to do. I would recommend this establishment any day of the week!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience! Love my new car.

George Estrada at Kirby Kia was incrediblly helpful. I am not a fan of shopping at dealerships because of aggressive salespeople, but George was perfect. He had answers to all my questions and did not come off too pushy. I appreciate that it felt like he was interested in helping me find exactly what I wanted rather than simply making a sale. Overall, the experience made me feel confident enough to purchase that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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