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MINI of Stevens Creek

(1,023 reviews)
Visit MINI of Stevens Creek
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (866) 594-6158 (866) 594-6158
Used (866) 573-1309 (866) 573-1309
Service (866) 547-2340 (866) 547-2340

Reviews

(1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Stevens Creek from DealerRater.

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The easy way to get a car!

Excellent, nice costumer service! Jasmine N'guyen can provide the best costumer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Leonardo, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Very professional service department.

Very professional service department. Had my 2017 Mini in for its 20K service and Johny was very helpful in identifying potential issues that needed to be resolved so that I could go ahead and have the additional items repaired while I was there. Car was ready when promised and freshly washed and cleaned which was great given the recent weather! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Maggie, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.

I had a wonderful experience.

I had a wonderful experience. Jasmine and Nico helped me out and they were honest and upfront about everything during the process. I would recommend this dealership to anyone and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.

Initial maintenance went very well

Most of the maintenance was under warranty or a plan. Repairs timely completely and they fixed a rattle. I am happy. Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Mike! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nice service appointment.

Nice service appointment. Relaxing while waiting. Fabian was very helpful and professional. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.

Great service

Daniel was great at keeping us in the loop for service for a check engine light. Got a loaner car for the duration, repair and service was swift and covered by an extended warranty. Our Mini returned a happy camper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Relaxing service appointment.

Relaxing service appointment. It’s like going to a club. Easy to get work done while waiting. I feel confident my mini is being well taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ken, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Speedy, professional service!

Speedy, professional service! I would highly recommend Mini of Stevens Creek for you Mini needs! David A

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

Daniel was great at keeping us in the loop for service

Daniel was great at keeping us in the loop for service for a check engine light. Got a loaner car for the duration, repair and service was swift and covered by an extended warranty. Our Mini returned a happy camper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Only Mini is Mini.

Only Mini is Mini. Thank you for being fully Mini - especially appreciate the focused attention and care by Simon Loretto (see you soon for our Mini #2 Simon!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!