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MINI of Stevens Creek

(1,024 reviews)
Visit MINI of Stevens Creek
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (866) 594-6158 (866) 594-6158
Used (866) 573-1309 (866) 573-1309
Service (866) 547-2340 (866) 547-2340

Reviews

(1,024 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Stevens Creek from DealerRater.

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Daryl Brown? Service Manager

Daryl was very helpful in assisting me in the service department. He went out of his way to get some questions answered I had for the service technician, and gave us hand in loading our muffler into our car. We definitely appreciate his support and assistance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

The dealership was fantastic and worked hard to put me in

The dealership was fantastic and worked hard to put me in a car of my choosing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Consumer response

MINI of Stevens Creek, you ROCK!!!!

Roberto was 100% fantastic.

Roberto was 100% fantastic. Mini rocks. Even hand-wrote and snail-mailed a thank you letter to the team. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

Johny was very helpful in servicing my car and was able

Johny was very helpful in servicing my car and was able to complete it same day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ashley, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Everything went smoothly.

Everything went smoothly. The service was completed as I waited. The cost was exactly as quoted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Roberto Fabian was very respectful, prompt and

Roberto Fabian was very respectful, prompt and professional. He updates me with what services and quote are need to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

2016 Cooper S issues

The service team is really knowledgeable and honest with their service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Analyn, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

We had a truly great car by experience.

We had a truly great car by experience. Everyone we interacted with was extremely courteous. I didn’t feel any pressure, and we got a great deal. Very happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

excellent and fast by all the work team.

excellent and fast by all the work team. good attention and explanation. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The person who helped us is Simon!

The person who helped us is Simon!! Super friendly and professional. But the waiting is too long!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.