Reviews
Good Service!
They made my buying process smooth and easy! I bought a car for my mom. They let me take the car to my mom to see if she liked it. And, She loves it!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
2017 Mini Cooper
I was very happy with the service and repairs to my car I would especially like to thank Travis for all his help with getting my car repaired with out Travis I don?t think I would?ve gotten my car repaired that day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mini Cooper Service
I was at the service department the other day to get my door fixed and the person that helped me was Travis. He told me what was wrong with the door and how long it would take to fix the car. I waited at least and hour for them to fix it. Travis was thorough with the explanation of the matter. He also checked if my car was still under warranty.Overall it was a good experience especially when the waiting room has coffee and tea for refreshments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eva, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Mini service
My advisor was helpful. Explained everything. Got my repair for free. This is my 2nd mini and won?t be my last . They have good warranties. I?ve had my car for 9 years and this repair was still under warranty. Super nice facility, makes the time waiting fly by. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
Mrs. Lushina
Travis and guys, did a great job for my Mini! Really appreciate effectiveness and courtesy :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help. Take care!
EXCELLENT customer service
I took my BMW X5 2017 in for routine oil service AND all I can say is EXCELLENT customer service. I was treated like I was the CEO of BMW. Yes, I had the usual negative attitude of all car dealers, but this one stood out and they were fair. I did the cost analysis ( time is worth money) and doing it myself or by possibly an untrained mechanic, cost wise, they made it easy for me to bring in the car for the oil change. I will be a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ruben, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New 2021 Mini Cooper Purchase
Emailed several local dealers for price inquiry for a 2 door mini cooper hardtop, specifically requesting email/text reply. Most dealers called me immediately but Luis emailed me to introduce himself. He was very straight forward and provided highly competitive prices on several cars and I was able to make a decision quickly without a long drawn out negotiation. Went to the dealer a couple of days later to complete the paperwork and buy the car. Very painless process, highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janet, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future. Drive safe!
Great Service
Excellent use of technology (texting) by my Service Representative to effectively keep me informed from start to finish. Bravo for helping me to save money on repairs. Techs and services folks gave my mini some TLC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for the warm recommendation of the team here at MINI of Stevens Creek. Drive safe, and we'll see you on the road.
Service
Last December 19, I was at dealer for my service. I was comfortable because the staff are polite one person is Taylor (TJ). Good service Happy Hollidays ??
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Severiano, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.
289cobra@sbcglobal.net
Best service department I have ever dealt with. Service rep. Brian was great and explained the issues with my car. I would recommend this dealership to anyone owning a Mini Cooper
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, Brian and our Staff are dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!