Reviews
Always Great service
Customer service is always great. Trent my normal service advisor called me personally to let me know he wouldn?t be in on the day of my appointment. He let me know Robert would be taking care of me. The personal touch and hand off set the expectation of someone else giving me the same great service, which Robert did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacob, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!
Mini of Steven's Creek Santa Clara CA
Was given friendly and knowledgeable service and advice from two gentlemen, both named Mo. One worked in sales, the other in finance. They really took care of me and helped me select the perfect car, a birthday gift for my wife i highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future. Take care!
Great experience
Amanda Jewell, my sales representative, was extremely communicative during the sale and delivery process. I reached her via e-mail and the transaction was on. The facilities (albeit far for me) were well worth the travel. The accommodations are comfortable and welcoming. Mo the finance guy is very thorough and has a warm personality. I felt right at home. Last, I love my Countryman with all its bells and whistles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fantastic Experience
I love the non pressure friendly atmosphere. I highly recommend this dealership off Stevens creek and I highly recommend buying a Mini Cooper. Great power, great gas mileage and super fun to drive AND affordable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at MINI of Stevens Creek. We are happy to provide such great service. Please let us know if there is anything else we can do for you; we are more than happy to help!
Amazing service, very easy to work with and found what I...
Amazing service, very easy to work with and found what I wanted my new mini is now part of the family and I couldn’t be happier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rovert, thank you for taking the time to leave a review for us at MINI of Stevens Creek. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!
2008 Mini S Service on 2/25/2020
Jordan Graczyk is an excellent Service Advisor. Thanks very much Jordan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Stevens Creek! We always strive to provide personable and excellent customer service. Thank you again for the review!
Mini Cooper
Vincent was amazing and super helpful. He took me on a lengthy text drive which I greatly appreciated. (I was test driving other cars that day and their routes were a lot shorter). He was able to show me the different features on the car and even told me the difference between all the mini models. Whenever I asked him a question about the car he never paused and was able to give me an answer straight away. I was not expecting to buy a mini but with the help that Vincent provided me I was completely sold. His service/help played a huge role in me purchasing a vehicle that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Delene, thank you so much for letting us know how we did. We're so pleased to hear Vincent could provide you with such a great car shopping experience. If you need anything else, we're always happy to assist. Enjoy your new car!
good service
The service assistances is very patient and carefully introduced the car to me and answered my questions kindly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Xiaoqi, thank you so much for your positive comments about MINI of Stevens Creek! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent customer service
We bought a car recently and had a great experience, from the customer service to the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Jesus! We are happy to hear you had a great experience with us! We strive to provide all of our customers with a stress-free and efficient buying process. Thank you for taking time to leave such a kind review. We hope to see you again!
service
awesome service specialist Trent Davlantis! Very nice facility
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!