Reviews
Mini Service
Travis helped facilitate my service, and was great - I enjoyed having the text message updates (I dropped my car off rather than waiting), and the timing on everything worked out well, thanks to the communication. I appreciated everything going so smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Catherine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please do come back and see us!
2021 Mini Cooper SE
First time buyer. Process went smooth. Time will tell with the car. Only been a few days, so far the Mini Cooper SE is great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, David! If you ever need help, just give us a call. Happy motoring!
Service Review
I took my car in for oil change services. Worked with Travis, who was great! He was professional, courteous, and prompt with his updates. He was mindful of my circumstances and made me feel heard.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mildred, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Stevens Creek! If you ever need help, just give us a call. Happy motoring!
Service
Oscar Lopez, who was my maintenance rep was extremely helpful and friendly. He clearly explained the items that needed Repair. The whole service department was very cordial and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mini Cooper S
Vincent Simpson was extremely polite and helpful from my phone call to the delivery of the car to my home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Gail! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
MINI Service
Easy service Maintenance check up. Travis is super helpful! Love seeing all the other MINIs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Stevens Creek! We look forward to your next visit! Take care!
Annual Check of my baby!
I have a 2016 Countryman and have taken her to Stevenson Creek for all check ups. I can say in the past I haven?t been thrilled, Brian was awesome on this visit. Timing was perfect for the climate we are in now!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Outstanding Service
Robert from service was outstanding as well as Johanna in sales! Both were exceptional! Other dealers are closer to where I reside, but I choose to come to Stevens Creek for their fabulous service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Countryman maintenance
Travis was wonderful. He explained clearly what my Mini needed for it's maintenance service. He was knowledgeable and extremely nice. My car was back to me pretty quickly and I was on my way home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sheri, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Stevens Creek! If you ever need help, just give us a call. Happy motoring!
Happy MINI owner
Couple months ago I purchased my first MINI, overall the best experience, sales department were in constant communication even until my first service appointment (today) but they made sure I was happy with my MINI, finance was a smooth transaction and service today was very attentive, went over all the information with me. I was there for an hour and a half max and they even washed my car! Thank you so much MINI of Stevens Creek!!! Motor on!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lacy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!