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MINI of Stevens Creek

(1,024 reviews)
Visit MINI of Stevens Creek
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (866) 594-6158 (866) 594-6158
Used (866) 573-1309 (866) 573-1309
Service (866) 547-2340 (866) 547-2340

Reviews

(1,024 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Stevens Creek from DealerRater.

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D.Louie

In 2009, met Larry L. and bought a 2009 Mini Clubman. This year, 2016, came back to meet Larry L and traded in my 2009 with a 2016 Mini Cooper. Pleasant transaction with Larry L!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you had a pleasant experience here at our dealership. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

Very helpful and thorough!

I was looking for a MINI and I really appreciate the no-pressure sales team at Stevens Creek. The dealership is impeccable and they have a ton of inventory - lots of options! I'm very happy with my Paceman S :). Larry took the time to explain just about every feature, and I felt very well informed about my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jerry Wentworth

Sales Rep Tony Williams was excellent in providing an explanation of all the facets of the new Min Cooper we just purchased. I've been driving and buying cars for over 50 years and Tony is the best salesperson I have ever dealt with. We love the car for it's size, comfort, and just plain fun to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New MINI Owner

Great service, great attitude and very knowledgeable. I got the car I wanted in a very reasonable amount of time. This has been the best service I have received at a car dealership. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying my first Mini

My uncle took me car shopping for a mini cooper in my price range. I really wanted a stick so we had a hard time finding one. We went to Mini of Stevens Creek, and they had 1 in my price range. Fortunately it was really nice. The salesman took us on a test drive, and that was basically that. We didn't get a lot of wiggle room on the price, but it was a pretty fair price to begin with. tldr: Looked for a Mini between 15-20 thousand. Found a really nice one. Feel very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Loving my new Mini Countryman!

We went in to test drive the mini hard-top, but saw the four door Countryman. We test drove both, loved both, but REALLY REALLY loved the Countryman. The process was the best we have ever experienced. We set up a time to meet with Mariah before arriving and she was the best. Was ready to work with us, friendly and knowledgeable, answering all our questions. There was no pressure to buy, we actually left to go eat lunch, giving us time to think about the purchase, and came back later in the day. There was never any pressure to buy right then which we really appreciated. We LOVE the Countryman. We down-sized from an Acura. The Countryman is so easy to drive. I especially like how I can park anywhere! Just zoom in and out of any space without any problems. I love the sporty look too! We even got the stripe down the front adding character. I am able to fit two car seats in the back. Hard to believe but they fit nicely! And the four door allows the kids and adults to get in w/ ease. The dealership followed up with us multiple times. We can set up an appointment to go over any settings on the car that we need clarifications on. How nice that a dealership actually follows up with you to see if you're happy! I would def. recommend Mini of Stevens Creek, they were the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Oil Change

Always feel well taken care of with the best service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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customer

My repair took 5 days to complete but because I had the same model loaner car it was not a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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auto service

Trent was very friendly and professional, the service timing was convenient. thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mini Service - 9/6/2016

Hector's style was outstanding as the service leader. Responsive, professional, good communication approach and responsive. One suggestion on facilities - more power plugs around the seating area for those waiting for repair. A number of us were huddled in one corner that had a power strip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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