MINI of Stevens Creek

Very Negative - the sales manager refused to respond to my emails regarding a problem I had with the purchase of a new Mini. I do not recommend purchasing a new Mini from this dealership

The first person to greet me was the person checking me in for my service appointment, he was friendly and very helpful.

Trent was my service person and he was super friendly, and he explained everything so that I knew what the service department would be doing to my mini. He was outstanding.

I couldn't be anymore happier with my current purchase of my new 2016 Mini Countryman S. Ken was beyond excellent with providing me with info about this vehicle he was able to find me exactly what I was looking for and I can't help but how appreciative on how my experience with Ken and Mini of Stevens Creek. I would totally refer anyone that is looking to buy/lease to visit him and the dealership. Thanks Ken your one xxxx of a great salesman. -Rudy Moralez

By far one of the greatest car purchase experience ever. I have dealt with this dealership for a little over a couple years and decided with all the great service why not buy. My salesman Ken Orhan was very helpful and knowledgeable on my purchase with a new 2016 S Countryman. He was able to find me every little thing I was looking for and I'm beyond happy with what I now drive. Thanks Ken you have went beyond salesmanship and I'm very greatful to have met you. -Rudy Moralez

Overall a very positive experience. Really appreciated our service advisor, Trent, for working with us on providing a loaner vehicle while waiting to replace a defective passenger airbag sensor that took three months for the part to become available.

Service for power steering pump recall. Jen the service rep. was outstanding. She took care of all the details, recommended a wonderful place for lunch, by the time I returned, everything was perfect. Will always ask for Jen when I need my Mini serviced.

As I set out to purchase my second manual Mini Cooper S, 2 door hardtop, I was drawn to Mini of Stevens Creek because of the large selection of Mini's that matched my criteria. Motoring advisor, Marco Obillo not only answered my call but also answered all of my questions and invited me down to take a look and a test drive of the Mini's that met my criteria. As I entered the facility, which was very welcoming and clean, there was a buzz of conversation and excitement. The entire Mini team of Motoring Advisors were visible, smiling and attending to all of our questions. I decided to custom order my 2016 manual 2 door hardtop Cooper S and Marco Obillo was ready to help me with my order. The process was very pleasant due to his kindness and knowledge of what needed to take place so that I ordered exactly what I wanted. Well, my Mini came in and I met with Mariah Adayan, who was also extremely knowledgeable and kind to put the finishing details on my purchase. From Marco, to Mariah to Sales Manager, Amos Karpf; the entire Mini Team of Motoring Advisors to Sales Manager made the experience of purchasing my second Mini outstanding! Kudos to Mini of Stevens Creek from the kindness they showed when I first placed a phone call to the follow up calls and emails to confirm that I was happy with my purchase. See you all when I buy my third Mini :-)

As I set out to purchase my second manual Mini Cooper S, 2 door hardtop, I was drawn to Mini of Stevens Creek because of the large selection of Minis that matched my criteria. Motoring advisor, Marco Obillo not only answered my call but also answered all of my questions and invited me down to take a look and test drive the Minis that met my criteria. As I entered the facility, which was very welcoming and clean, there was a buzz of conversation and excitement. The entire Mini team of Motoring Advisors were visible, smiling and attending to all of the guests, answering our questions. I decided to custom order my 2016 manual 2 door hardtop Cooper S and Marco Obillo was ready to help me with my order. The process was very pleasant due to his kindness and knowledge of what needed to take place so that I ordered exactly what I wanted. Well, my Mini arrived and I met with Mariah Adayan, who was also extremely knowledgeable and kind, to complete the finishing details on my purchase. From Marco, to Mariah to Sales Manager, Amos Karpf; the entire Mini Team of Motoring Advisors, made the experience of purchasing my second Mini outstanding! Kudos to Mini of Stevens Creek from the genuine kindness and appreciation they showed me when I first placed my phone call to the sale of my car and the follow up calls and emails to confirm that I was happy with my purchase. See you all when I buy my third Mini :-)

We had a great experience with your employee Mr Song Chen he was very patient and presented an excellent job for us as customer.