Reviews
Amazing, Friendly & Fun
I signed up for a test drive and within minutes, Mariah had contacted me to see what exactly I was looking for in my MINI. I sent her what I created online & by that evening she had several options for me. Mariah was easy to work with and talk to. Unlike most "car dealers". She was very knowledgable and listened to what I wanted. We proceeded with the test drive, which was a blast(!), and I fell in love with the dream car I have always wanted. The sales process was quick & easy and for the uber amount of bells & whistles, was an awesome deal. All of the staff we encountered was friendly, helpful and genuinely felt like they enjoyed what they were doing and believed in the product they were selling. Thank you Mariah & MINI for helping this girl get her dream car. I LOvE it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Car
Good dealer, great services, very happy with my new car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mini Cooper
Excellent people and great service. I would recommend them to everybody
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service
It has been great experience working with Sales team. It has been smooth process buying new car for my wife.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exemplary Car Buying Experience
I went in telling them I did NOT want to buy that day and got no pressure whatsoever to buy that day. Instead I was shown pretty much every model they had and was able to test drive anything I wanted. I checked out many other cars in my price range but was constantly pressured to "make a deal today". I went back to Mini and Robert Roberts was happy to see me back and help me through deciding on the exact model I wanted. It was a long process because I ended up going with a custom order, but they were patient and helpful throughout the whole thing. I cannot praise the whole team more highly. This is how all car buyign should be!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service and great selection of cars
Great car buying experience. All employees were very knowledgeable and knew what they were talking about. They are not the typical xxxxxxx car salesmen trying to screw you over. Big selection of cars to choose from. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Way MORE than I ever expected!!!
I have wanted a Mini for a very, very long time. About a month ago, I decided it was time. I went to Mini of Stevens Creek with my daughter to check it out. We went in with the intention of getting a feel for what they had to offer. After walking around the lot and sitting in various vehicles inside, someone finally came to help us. He was very kind and answered all of our questions. At that moment in time, I wanted a red, manual convertible, they didn't have one. We left and spent the next week researching the different models and test driving some used Minis. Finally, I decided that I would go back and look at/test drive the 4 door Hard Top. I had no opinion on whether I wanted a base model or an S model so I started with the base. I was so impressed that I told my awesome sales person, DeAndre, that there was no need to drive the S. We sat down and hammered out what I wanted. We found an orange Mini in Sacramento and we were ready to talk trade in for my 2009 (granny style) Honda Accord. I had already gotten an offer from the Honda folks and the Mini offer came in about $2,000.00 less than Honda. I was advised to sell it back to Honda and that they would patiently wait for my return... They did and I am now a proud owner of an orange 4 door hard top! and WOW!!! it is WAY MORE than I ever expected! My kids tell me that this is my 007 car! It has so many cool features and I didn't even get a loaded vehicle! I went in just for the exterior look and got so much more. I highly recommend Mini of Stevens Creek and DeAndre. What an awesome experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!
Stevens Creek of Summyvale
My wife and mine experience was absolute perfect. They could have been any nicer the facilities are great pet friendly everybody we met had a smile on their face the equipment and Car they were selling was top notch and unbelievable accessories. I would recommend this location to anybody looking at buying a car and it doesn't hurt to get a great deal on that new car that you buy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.
fast Service
Nice and helpfull. Nice and helpfull.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words!
Super customer service!
You promised a 4-hour experience: I waited in the lounge. The job was done in less than 3 hours because you put two people on it. I was delighted!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.