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MINI of Stevens Creek

(1,023 reviews)
Visit MINI of Stevens Creek
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (866) 594-6158 (866) 594-6158
Used (866) 573-1309 (866) 573-1309
Service (866) 547-2340 (866) 547-2340

Reviews

(1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Stevens Creek from DealerRater.

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Friendly Sales, Great Experience

I went to the store twice and emailed them once inquiring in stock cars. The email response was quick and the sales were very friendly. No pressure and I got test driving very soon. After I bought the car, I was offered very detailed instruction for the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shu, thank you for sharing your recent experience at MINI of Stevens Creek. We appreciate your review and hope we can continue serving you for many years to come.

"Nice people, great service. Everything easy"

After the first test drive I fell in love with the Mini Cooper. Tony was very helpful and patient showing me different Minis to find the right one for my needs and budget. Thank you, Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Bought a JCW. Love the car. Excellent with people skills. No stressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Facility

Great dealership having a good experience in buying a car Mini, BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Communication

Upon looking over some cars during the holidays, we were greeted by one of the salesmen who was just walking into work and wanted to help us right away. Hendry Ng was very inclusive and wanted to get us the best deal we could get on a new 2015 coop. In the event that we couldn't immediately drive the car home, he even went out of his way to offer him driving our car to our house 4 hours away. The process of buying such a large investment was smooth and very detailed. The deal we got and the people who helped us along the way was the best holiday gift we could receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shane Cofer To The Rescue

Shane Cofer, who handled my recall issue, was sensational. He not only lined up a car for me while the mechanics attended to my vehicle, he printed out directions to a nearby movie theater when I told him I wanted to see a film.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Stress-free buying experience

Easy, stress-free, no sales pressure buying experience. Different than some other MINI dealerships, this one advertises the MSRP, but discounting is available, comparable to the other dealerships in the Bay Area. You just need to ask. Plus, they have a lot more selection for what I was looking for. Robert helped me, and was very knowledgeable and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trustworthy and friendly

Staff was very helpful. Bought a certified Mini Cooper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

They have promised to change my bonnet stripes on my 2015 Mini Cooper S as they were dirty and also buff and detail my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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MR. M.L.JACKSON

IN 11-2011 CAROL KOBACK SAW TO MY NEEDS PERSONALLY , SO I WOULD HAVE NO PROBLEMS GETTING MY NEW MINI CLUBMAN.THAT SAME CAREING FOR HER MIMIER 'S IS STILL AT MINI OF STEVENS CREEK TODAY.KEEP UP THE GOOD WORK AND BE BLESSED....M.L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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