Reviews
Good service.
Good service. Very considerate service writers, both Jennifer and Randy. Only objection was the excessive wait, nearly 3 hr once and about 2 hr the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the review, Frankomayjr!
Good coupons and deals.
Good coupons and deals. Easy drop-off and pick-up. Love Toyota vehicles and their reliability. They used to vacuum and clean your car, with an oil change service. Unfortunately they don’t do that anymore. I used to enjoy that part of the service. Otherwise, I enjoy Toyota Bountiful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AS, thanks so much for your review. Some time ago, our car wash started damaging vehicles so unfortunately it was decommissioned. That being said, we can offer you a car wash for a specific place near us but we would need to speak with you first. Our guest relations team is unable to find you in their system with the screen name listed here, so could you give Crystal, our guest relations manager, a call? She can be reached at (801)683-2295, or if you prefer email, csturgeon@toyotabountiful.com. Thanks!
Got help quickly and then got good patient help.
Got help quickly and then got good patient help. Until all my questions were answered
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for choosing us, Rjbaldree!
Thank you Brody Green I appreciate you your service
Thank you Brody Green I appreciate you your service people for taking good care of me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you, too, RoxaneBrock54!
I really like the Toyota Bountiful customer service.
I really like the Toyota Bountiful customer service. Setting up a n appointment was quick and easy. When I asked how long the service would take they explained very much what they were going to do and gave an approximate time. They offer the shuttle service to take me back home. They keep in contact during the service and at the end they ask if I needed a ride back to get my car. Thanks Toyota Bountiful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing us, E.!
Rodney and crew were fantastic!
Rodney and crew were fantastic! The few cars we were interested in had a few issues and he was upfront about them and was willing to got he distance to see how they would work out the details on getting them to. Rodney made sure that we stayed within budget and that we would have the same payment as before. The “No Pressure” to get into a vehicle that was just about outside of our budget was truly refreshing! Thank you for such a great experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing, DMikawa. We hope to continue serving you in the future!
Bought a used 2011 Prius.
Bought a used 2011 Prius. Do not waist your time. This company is a joke.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
BigB, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system with the screen name used on this review. Please give Crystal, our guest relations manager, a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback.
Friendly and helpful answering questions about my new
Friendly and helpful answering questions about my new car. Technician came into my car to help set up a computer tool. Shuttle service didn’t work for me as expected but maybe that’s the nature of that service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review, Kelli!
Ran diagnosis said everything looks good nothing to fix
Ran diagnosis said everything looks good nothing to fix and able to wave the fee with coupon presented. Honest and fair service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by, Arch1999!
Took my Sienna for routine service.
Took my Sienna for routine service. The associate was attentive and was clear as to what the vehicle needed. Keep up the good work and excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review, Eyadk!