Reviews
Drove over 2000 miles to visit family and found out I had
Drove over 2000 miles to visit family and found out I had a cracked wheel. They found the part in the area (the day before a major Holiday) and fit me into the schedule so I could be on my way. Had me on my way in 4 hours. Thanks much for going above and beyond to help a customer! Excellent customer focus and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for stopping in to see us, PA_visitor. Safe travels and say hi to your family for us!
The particular repair was relatively straightforward.
The particular repair was relatively straightforward. It was expensive, but they got the job done. I live paycheck to paycheck, and initially didn't have the cash onhand to be able to pay. Bountiful Toyota was flexible enough to allow me to setup an appointment during my next pay period.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are so glad we could find an option that works for you. Thanks so much for choosing us, Ctvireo!
Everyone was very helpful .
Everyone was very helpful . Would recommend to anyone. Would come back if ever looking for another car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much, SgWalker2009!
Everyone great. Everyone was very helpful in my decisions and getting the car that I wanted. Thank you.
I am so incredibly happy withy new Toyota 4-Runner.
I am so incredibly happy withy new Toyota 4-Runner. The sales rep who assisted me with the purchase,CHRIS was absolutely professional and patient with a no "hard sale" approach which I gratefully appreciated! This is one of the best Dealerships around and the Management fr start to finish is exceptional. Oh by the way I got a steal of a deal on both my purchase and trade in. Now is the time to buy!!!! Thanks so much Chris? Annabel Lowenhaupt
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris is amazing! Thanks so much for sharing this, Bob!
Angela was great.
Angela was great. She explained everything perfectly. I hope she is my customer service rep next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled you had such a great experience with us and with Angela. You can request her specifically next time you come in, if you like. Thanks for the review!
I went in for an oil change and left with a brand new
I went in for an oil change and left with a brand new gorgeous 4-Runner thanks to the extraordinary professionalism and gentle charming approach of the sales rep CHRIS. What a lovely young man. He was extremely kind and patient - never pressured me - never tried to hard sell. Thanks to his expertise and talent I came home with a honey of a car at a honey of a deal. I could not be happier. Thank you CHRIS and the Team at Bountiful Toyota. I remain your loyal customer always! Annabel Lowenhaupt - North Salt Lake - Utah
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I walked out of this place satisfied.
I walked out of this place satisfied. I had a great experience with Juston. He walked me through the process and couldn’t believe how everything was done on that same day. Ask for Juston I promise you won’t get disappointed. He will help you find what you want. Best place to trade in your car or to get a car. Thanks again Juston and you are amazing at what you’re doing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for being our customer, Tamaraleifi07!
I had some service done recently at Toyota Bountiful for
I had some service done recently at Toyota Bountiful for my Rav4. I had Shay help me. After that she recommended some services and I agreed on some of those services. Very costly, but I guess I needed them. She recommended a shuttle because the work could take up to 3-4 hours. Maybe longer. She then signed me up for a shuttle. A skinny blond man in his 50's had called out "Shuttle" loud. There was like 4 people in the waiting lounge. I thought they were going to call my name out. So I told him my name and he said "Farmington?" I said yes. We walk out to the shuttle van. As we ride, he was asking questions and questions. I am having work done to my vehicle which is going to be costly. My mind was coming up with more than $300. He was being annoying asking questions like if I had to respond to him. When he asked a few questions I quietly ignored his questions a couple of times. When we arrived, it looked like he was wanting a tip. He had been pointing/signaling to the cup saying "only if you want to, you don't have to" I had said I don't have any small dollar bill except a $50 and a couple of $20. He had said I'll take that (joking around) My service with the advisor was good in letting me know what I need for my vehicle, although it was alittle costly and don't recommend the shuttle man to take you home.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Mary, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review. We sincerely value your business and your feedback.
Donovan was great!
Donovan was great! Got me in to do a PPI on a car rather than having me schedule an appointment for the next day. Justus did a thorough inspection of the car I brought in and gave insightful feedback. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazingness, MassageJen. Thanks for the review!
They have always taken great care of me.
They have always taken great care of me. I would definitely recommend them to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much, CatFish!