Reviews
T. Donovan took great pains to explain the service to be
T. Donovan took great pains to explain the service to be rendered and arranged for my transportation to and from my home. She is a definite asset to her empoyer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for sharing this, Ed. We sure do appreciate her and all her hard work!
The dealership is good as far as dealerships go.
The dealership is good as far as dealerships go. However, THEY called me about recall on the front passenger airbag and said it needed to be worked on. They were nice enough to pick up my car and deliver it later since they planned on having it for 4 to 6 hours, except there was not a recall after all. When they got to working on it they called me and told me there was no recall and wondered why my car was there. That was a waste of their time and my gas, which at $4 a gallon and a 35 mi round trip cost me over $5. I don't have $5 to throw away these days. I am a widowed senior on fixed income!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
P_gould, we sincerely apologize for this mix-up. We take full responsibility for this and we are so happy you are willing to work with us on this. You are a valued customer and we hope to continue serving you. Thanks!
The dealership called me and sincerely apologized. It was very kind of them. In response for my inconvenience they have offered me a tank of gas when I'm able to get there. Thank you for your kindness.
I have been here about 5 times now for different service
I have been here about 5 times now for different service needs, oil changes and recalls. Everything has always been outstanding service, excellent, friendly, and helpful employees
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the amazing review, Mkbud!
Performance Toyota Bountiful made my car purchase easy
Performance Toyota Bountiful made my car purchase easy and comfortable. I absolutely got a great deal in an extremely tight car market. KC, Michael, and Jeff were the best to provide me a professional and transparent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad you came by, Richard. Thanks for the review!
We are fortunate to have excellent care for Toyota
We are fortunate to have excellent care for Toyota vehicles in Bountiful. With diagnostic and maintenance programs and records, vehicle stay in excellent condition. Waiting areas are comfortable, but a free shuttle is available. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appointments are meaningless.
Appointments are meaningless. Expect long waits, as appointments aren’t honored. Watch out for their tire rotation and oil change specials. I wasn’t told about their short expiration dates for the services.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Vaughnlee.mower, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review. We sincerely value your business and your feedback.
Anthony was wonderful to wok with.
Anthony was wonderful to wok with. Would recommend him to everyone. I had a great experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They are always great to work with, and get the job done
They are always great to work with, and get the job done right the first time!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and they are going the extra mile to collect
Very helpful and they are going the extra mile to collect my new car from my home in order to tint the windows, and then bring it back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very courteous and professional.
Very courteous and professional. Highly recommend. Recently purchased used truck and process was honest and efficient. Sales staff excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car