Reviews
Go to Pepe
If you're looking for a car '& you're into Cadillac then Pepe is the place to go. Service is great, timely and fair. The staff is great and always try to accommodate. This is our third purchase & we keep coming back if you're in the market see Ken Sternesky in sales. He will go out of his way to make the purchase of a new car seamless as stress less.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that great review of our Pepe Cadillac Team! We look forward to working with you again in the future!
Outstanding Service
Amazing service team; stellar professionals. Genna from service is super organized and friendly, always ensuring that all of your needs are taken care of and she provides expeditious service, exceeding my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for that great review of Genna, We look forward to working with you again in the future!
Quick efficient and very helpful
Staff was very helpfull efficient and explained everything . Dealership is in a great location and very easy to get to from my home. Every one that I spoke to was very friendly and respectful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for servicing your vehicle with Pepe Cadillac! We look forward to working with you again in the future!
Very pleasant experience
My son and I were very happy with the overall experience at this dealership. The salesman was very honest and worked hard to ensure we were satisfied with our purchase. The business manager worked hard to secure our financing and made the final steps of the purchase a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Pepe Cadillac! We look forward to working with you and your son again in the future!
Test drive to delivery in 2 days!!!
Everyone we dealt with at Pepe Caddilac was friendly and professional. From the moment we were greeted at the door until we drove off with our new XT5. We had our children with us when we came in to test drive as well as when we took delivery. They enjoyed the snacks, wifi, and the bright open space in the showroom. Frank Rainolo was amazing! He took the time to answer all of our questions and gave us a wonderful tutorial (explaining all of the features in the vehicle). Not once did we feel pressured to make a quick decision and the process was very transparent! We would highly reccomend Frank Rainolo and Pepe Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for that great review of Frank! Congratulations on your XT5 and welcome to the Pepe Cadillac Family!
My 3rd Caddy withPepe!
I recently picked up a new XT5, after returning an SRX, for a new lease. Easiest transfer ever! I literally walked in with a pen, and out with new keys! My sales guy frank made it the best experience for us, and I highly recommend him, if you're thinking about a Cadillac purchase. I've always had great experiences atPepe, and I'm looking forward to my NEXT caddy, lol! Ten thumbs up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on you XT5! We're so happy to hear you had a great experience working with Frank! We look forward to seeing which Caddy you pick out next!
The best great service
They are the best great service very kind and friendly very professional and fast service I recommend . Darcy , Sam , and Remo they are great they did great job it was my first time and I'm satisfied with the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Pepe Cadillac! We're so happy to hear you had a great experience working with our entire team! We look forward to working with you again in the future!
Third time and going strong!
This is the third Cadillac I have purchased with David at Pepe, and I couldn't be happier. He makes it easy for me, and I will continue to lease cars from him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your 3rd Cadillac & Thank you for choosing the Pepe Cadillac Family! We look forward to seeing which vehicle you pick out next!
Many Thanks!
Great service. Professional and friendly staff. Frank took such good care of me. I would highly recommend Pepe Cadillac and Frank to everyone. I love my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Pepe Cadillac family! We're so happy to hear you had a great experience & look forward to working with you again in the future!
Great service
Top notch customer service. David Persaud helped me with an issue I was having that he had no obligation to. David and the staff were quick, accommodating and very nice. Beautiful showroom too. I would highly recommend Pepe if you are looking for a nice place with great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that great review of David. We look forward to working with you again in the future!