Reviews
Great sales men
Sales representative Alex was very helpful with all of my questions and concerns,he was straight forward with everything ,great attitude and all togather had a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to hear you had a great experience working with Alex! We look forward to working with you again in the future!
Lease of new XT5 Crossover
This is the third time we dealt with David and Pepe Cadillac. David has always been extremely professional in every way. David made sure that our needs were met from start to finish. I will always recommend David and Pepe Cadillac to friends. IN addition, Robinson Rodriguez and David went out of their way to insure that we get financing that met our needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that great review of Robinson & David and thank you for staying with the Pepe Cadillac family! We're so happy to hear you had a great experience! Congratulations on your XT5. We look forward to seeing which vehicle you pick out next!
Professional and smooth. John Gerardi Sales Consultant made
John Gerardi Sales Consultant was so helpful.I recommend him without reservation .He listened to what I wanted in a vehicle and that made all the difference He typified what I found at Pepe.They are professional knowledgable and caring folks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for that great review of John! We look forward to working with you again in the future!
Purchase of new ATS
John Gerardi found me just the car I was looking for at a great price. He listened to what I needed and made it happen. The experience couldn't have been smoother.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your ATS & welcome to the Pepe Cadillac Family! We look forward to working with you again in the future!
Happy customer
Just purchased a XT5 at Pepe Cadillac and Tom McPhillips was my Sales Consultant. Tom was personable, responsive and most importantly listened to us. He helped us navigate our options to choose a vehicle that fit our needs and lifestyle. Thank you Tom for all your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that great review of Tom! We look forward to working with you again in the future! Congratulations on your XT5 & Welcome to the Pepe Cadillac Family
old school dealer experience
After meeting john and explained i was purchasing a car for my father who was old school in which John new exactly what i was saying . I brought my father back to the dealer with me john immediately took to my father like they were old friends and made me feel happy to see my father getting the treatment he deserves . At 71 he has had many Cadillac's and for him to test drive the new one with all the new technologies was funny for me . After some negotiation with the finance guy john got us a great deal so i can afford to make this happen for my dad . We are thrilled to have john as a friend and you will have a new Cadillac guy for life i will only buy my Cadillac's from Peep Cadillac .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that great review of John! We're happy to hear we were able to get your father into a new Cadillac! We look forward to working with you and your father again in the future!
They sensed I was struggling.
Genesis Palonko and Ron are awsome people. I wasnt having a great week [DAY], then having an older car that with time needs specialized maintenance I was feeling done. Bought my car in decided to just spend the day sitting at their high class Lounge area. Not only did they sensed I was having a moment but Ron ask me why I was there waiting when it would take all day. After I responded I dont even no... Ron went away shortly after calling me and handing me the keys to a brand new 2017 ATS loner. That was nice. After returning later that day to pay. Jenna tells me weve given you a small discount 5% I mean that made more of a difference spiritually then anything else because in this world people cant slow down enough to see what makes others cry.. Thank you Pepe, Ron, and Genesis Thank you...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're so happy to hear you had a great experience working with Genesis & Ron and enjoyed the day in the 2017 ATS! We look forward to working with you again in the future!
Review of Pepe Cadillac
After an initial problem with the Service Department, the Service manager assured me that the problem was an aberration and that I should give the department another chance. I am glad to report that he was a man of his word. My next visit was flawless, and it was the stellar service I expected to receive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I LOVE my new Escalade!
David was extremely helpful to us in leasing our new Escalade. We arrived at the dealership to test drive only with no intention of making a decision that day. David not only offered us a great deal, but showed us why Escalade was the right vehicle for us over the others we were considering. Good job, Dave, we LOVE the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your Escalade! We're so happy to hear you had a great experience working with David. We look forward to working with you again in the future!
PERFECT Service Visit
This was my second PEPE Cadillac Service,and it went just as perfect as the first ! Very Professional Staff ! Greeted exactly at my appointment time Loaner Car was ready & waiting Was kept up to date on service Progress.... Gen Polanco goes over and above !"|"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase